This is a full-time and in-office position.
Firefly Engagement is looking for a Publisher Account Manager to join our team. Firefly Engagement helps professional publishers improve revenue across multiple platforms (email, web, social, video, subscriptions, etc) using our various products by earning their trust as we help them navigate the complex industry of online publishing.
As a Publisher Account Manager for Firefly Engagement, you are responsible for making publishers feel like they have a secret weapon in their corner. You are proficient with translating data from Google Analytics and other reports into useful suggestions for our publishers.
The position’s primary function is to check in with publishers on a regular basis to ensure their needs are being met with a superb level of service. Going the extra mile is an attribute of every Publisher Account Manager! Each publisher you work with will have unique personalities and needs that require a person who is critical thinking and quick on their feet. You will help these publishers understand the incredible value Firefly Engagement provides through revenue generation and innovative technology.
Working under pressure is no uncommon occurrence in this role as urgent needs from publishers often arise. Flexibility, sharp negotiation skills, and the strong ability to manage multiple projects are necessary to providing the best service to our publisher clients. A high degree of organization, high emotional intelligence, as well as the ability to effectively communicate and liaison between internal departments and/or vendors is also essential for this role.
The story, values and mission of Firefly Engagement may be found on our About Us page.
Successful People Will Have:
About the Company:
We are a boutique technology services company that equips select digital publishers to maximize their engagement. Comprehensive in scope, we offer reader, subscriber & email acquisition strategies, site optimization, compliance and maintenance, personalized yield management as well as direct advertiser sales.
We also partner with organizations that share a common vision to drive positive cultural change through media. We are the one-stop-shop for connecting publishers, advertisers and visional partners who are eager to impact culture.
We value company culture and hold it to a high standard. For this reason, we try to make work a fun, relaxed, and highly productive environment. Therefore, we offer the following benefits: