- Strategic Leadership:
*Lead and develop a team of financial operations professionals, fostering a culture of excellence and continuous improvement.
*Collaborate with senior leadership to develop and execute financial strategies that support organizational goals.
- Automation and Process Improvement:
*Collaborate with the product team to configure and implement automated systems, reducing manual tasks.
*Identify and implement innovative solutions to enhance process automation and efficiency.
*Streamline and standardize financial processes to reduce exceptions and improve overall efficiency.
- Commission Management:
*Oversee commission processes, ensuring they are accurate and efficient.
*Implement strategies to eliminate manual commission templates and integrate commission data into our Database.
*Ensure commissions are accurately edited in Dashboard and properly recorded in the database.
- Reconciliation:
*Develop and implement a robust reconciliation process between PayJoy and our partners to ensure accurate financial records.
*Regularly review and refine reconciliation processes to maintain accuracy and compliance.
- Transaction Reporting:
*Utilize advanced reporting tools to provide detailed transaction breakdowns and resolve any issues related to admin payments.
*Ensure transparency and accuracy in financial reporting to support decision-making.
- Payment Processing:
*Design and implement a localized payment process flows
*Monitor and optimize payment processing to ensure efficiency and accuracy.
*Identify and eliminate low-value payment providers, defined as those with low volume and high friction.
*Implement high-quality manual processes where needed to reconcile the remainder of admin payments.
- Data Accuracy and Management:
*Ensure all financial data, including commissions, are accurately recorded in the PayJoy database.
*Intermediate-Advanced SQL skills
*Maintain accurate and up-to-date records of all financial transactions.
- Innovation and Creativity:
*Seek innovative solutions to financial operations challenges.
*Work beyond what is expected, always looking for ways to improve and build better processes.
- Collaboration and Communication:
*Work closely with local merchant operations and GTM leaders to optimize financial processes.
*Communicate effectively with cross-functional teams to ensure alignment and support for financial initiatives.
*Foster a collaborative environment to drive change and achieve common goals.
- Project Management
*Plan, execute, and oversee projects to improve financial operations, ensuring successful project completion within budget and scope.
*Set clear project goals, manage timelines, and coordinate with various stakeholders to ensure project milestones are met.