<p>David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Support Representative for their Benalmadena office. </p><p> </p><p>Position: Customer Support Representative</p><p>Location: Benalmadena, Spain </p><p>Employment type: Full-time</p><p>Work model: hybrid. </p><p> <br> </p><p><strong>DUTIES AND RESPONSIBILITIES: </strong> </p><ul><li>Handle incoming contact from customers via phone and mail</li><li>Assist customers and deal with customer complaints promptly and effectively</li> <li>Be the first point of contact - resolve customer queries and related requests</li><li>Ensure clients receive the highest level of service at any moment given. </li></ul><p> </p><p><strong>REQUIREMENTS: </strong></p><ul><li>Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)</li><li>Prior working experience in customer service/support is considered as an advantage</li><li>Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage</li><li>Excellent communication skills</li><li>Resourceful and stress resilient personality that can adapt and remain calm in all situations</li><li>Understanding of economics and numbers</li><li>Fast learner who easily adapts to new IT systems and tools</li><li>Able to work independently, while being a team player at the same time</li><li>Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)</li></ul><p> </p><p><strong>OFFER: </strong></p><ul><li>Excellent remuneration package based on experience, skills and performance</li><li>Higher salary from the 7th month</li><li>Working hours: 08:00 -16:00 Monday-Thursday, 9:00 -16:00 Friday</li><li>Be part of a dynamic and creative team with positive and friendly atmosphere</li><li>23 working days of paid annual leave</li><li>Guidance and tools to reach your full potential. </li></ul> •
Last updated on Sep 5, 2024