Senior Business Data Analyst

As part of the IT group, we will build our enterprise data strategy which emphasizes data management, fosters a data culture, and architects an excellent enterprise data platform. We have the ultimate goal to provide trusted data and insights at scale which promote corporate and functional data-driven decision making. We are fueled by organic innovation, internal collaboration and adoption of data visualization, data management, reporting automation, AI/ML and integration tools. We use best practices and agreement through our Enterprise Data Community to deliver speed to insight, scale, control and enablement. The team is distributed across the United States and India and is composed of data engineers, data analysts, visualization developers, and infrastructure specialists.

We're looking for an experienced Senior Business Data Analyst to join our Data Strategy Team. This is a hybrid role based out in Bangalore/Mohali. Reporting to the Manager, Business Intelligence

You will responsible for:

• As part of the Data Strategy Team, collaborate with Sales and Marketing teams to understand our goals and help in generating applicable outcomes by allowing them with data and insights.
• Lead partner engagement, challenge and question assumptions, working collaboratively with Sales/Marketing Partners to refine strategies and future data roadmap.
• Use his/her understanding of Sales and Marketing Goals to track and evaluate performance metrics, ensuring data-driven decision-making.
• Oversee the development of ongoing metrics, analyses etc. to lead main decisions.
• Involved in efforts to promote data models that support marketing and sales projects.
• Lead process & data discovery across the entire business applications landscape (Salesforce, NetSuite, Application logs, Forecasting/Planning tools etc.) to allow decision making through data. Experience with the Salesforce data model covering objects like Opportunity, Account, Campaign, Lead etc is required
• Identify areas of opportunities to enhance existing data flows and processes via SQL tuning and automation possibilities.
• Work cross-functionally to ensure data accuracy, consistency, and relevance, contributing to the success of sales and marketing strategies.
• Work with IT business engagement & enterprise data platform teams to identify source data requirements for ingestion into the data warehouse.
• Design quarterly/monthly reporting to support ongoing needs and to tell a "story" focused on business insights & data

What We're Looking for (Minimum Qualifications)

• 5+ years of experience as Data Analyst or related role in a SaaS organization.
• Experience with industry standard CRM/ERP platforms like Salesforce, NetSuite including marketing automation platforms like Marketo etc.
• Experience in Agile SDLC model before experience building Sprint Plans.
• Experience in SQL and ability to perform complex modeling with large volumes of data.

What Will Make You Stand Out (Preferred Qualifications)

• Are aware of Lead to Order (L2O), Order to Cash (O2C) process in sales.
• Capacity to lead and execute on including prioritization discussions with business and regular communication on project progress.
• Experience with Python, Dbt or similar but not mandatory
• Good level of experience with any industry standard BI/Data Visualization tools like Tableau, QlikView, CRM Analytics or similar BI tool
• Bachelor's degree in a quantitative major (Statistics, Mathematics, Engineering or related field)

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website. Our Benefits programme is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Multiple health plans
• A flexible time off policy
• Hybrid Working Model
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

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Last updated on Aug 28, 2024