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Senior Product Manager, Manage Squad

elder · 20 days ago
...
Negotiable
Full-time
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<p><strong>Senior Product Manager, Manage Squad</strong></p><p><strong>About us</strong></p><p>Are you looking to join a talented, diverse team focused on a life-changing mission at one of Europe’s fastest-growing tech scale-ups? If yes, then you are in the right place!</p><p>We’re one of the UK’s leading tech companies, and have joined FutureFifty 8.0 and been named as one of the Top 50 Startups to work for in 2020</p><p>At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a close-knit group on a mission to fundamentally change what it means to grow old.</p><p>That starts by helping people live a healthier and happier life in their own homes, with the support of a full-time live-in carer. Our unique matching technology pairs those in need with their ideal carer, based on individual requirements and personality.</p><p><strong>About the role </strong><br><br>As a Senior Product Manager at Elder, you will play a key role in driving our business strategy by unlocking product capability to deliver against our mission of being the UK’s leading and most trusted care finding marketplace. </p><p dir="ltr">Reporting into the CPTO you will be empowered to lead the Product and Technology capability as part of the multi-disciplinary “Manage” squad. This will include leveraging not only your product and technology skills but also operational, clinical and other capabilities required to deliver the squad's mission to enable families and carers to independently manage their ongoing care relationship by providing the necessary tools and appropriate operational support to enable a high-quality experience.</p><p dir="ltr"><strong>Responsibilities</strong><br></p><ul><li dir="ltr"><p dir="ltr">You will be the Directly Responsible Individual (DRI) for the squad owning the Product roadmap and its execution from inception to completion</p></li><li dir="ltr"><p dir="ltr">Foster a collaborative environment, facilitating cross-team communication and problem-solving to achieve defined outcomes. This includes closely collaborating on all squad activities with the Director of Clinical &amp; Commercial Operations who is the commercial DRI for the Manage squad and collaborating with other squad DRIs and exec sponsors to identify, align and implement strategies that drive overall business objectives</p></li><li dir="ltr"><p dir="ltr">Lead discovery activities to identify, then implement, product capability that enable efficient management of ongoing care relationships between families and carers which will include customer support, engagement and retention, revenue generation, product switching and other key activities</p></li><li dir="ltr"><p dir="ltr">Lead prioritisation and effectively work with your technology, design and domain expert colleagues to make the right trade-offs so iterations are delivered quickly, efficiently and are of high quality</p></li><li dir="ltr"><p dir="ltr">Apply sound experiment design principles to support decision-making and processes where appropriate</p></li><li dir="ltr"><p dir="ltr">Understand the meaningful impact your squad’s work has for families, carers and the wider business</p></li><li dir="ltr"><p dir="ltr">Build relationships with stakeholders in your product area and bring them on journeys aligned to your shared goals</p></li></ul><p></p><p dir="ltr"><strong>Requirements </strong></p><p></p><ul><li dir="ltr"><p dir="ltr">Multi year experience delivering technically complex products to market. Especially useful would be experience building products with marketplace dynamics</p></li><li dir="ltr"><p dir="ltr">Strong technical acumen, with the ability to understand and navigate the nuances of technology infrastructure and engineering decisions</p></li><li dir="ltr"><p dir="ltr">Demonstrable experience leading multi-discipline teams through discovery and implementation of high impact product iterations at pace</p></li><li dir="ltr"><p dir="ltr">Ability to work with high levels of ambiguity, where problems are difficult to fully understand and solutions are not obvious</p></li><li dir="ltr"><p dir="ltr">Exceptional organisational and coordination skills, with a demonstrated ability to manage multiple work streams and stakeholders.</p></li><li dir="ltr"><p dir="ltr">Strong commercial acumen, balanced with ability to understand customer needs</p></li><li dir="ltr"><p dir="ltr">Data driven approach with ability to define the right metrics to measure </p></li><li dir="ltr"><p dir="ltr">Demonstrable ability to simplify complex concepts through written and verbal communication</p></li></ul><p></p><p dir="ltr"><strong>Benefits</strong></p><p></p><ul><li dir="ltr"><p>We’re a service business, and we know that without the best people, we cannot build the best company, which is why we treat our team very well. We can offer:</p><ul><li>Competitive Salary + Bonus</li><li>Stock Options (We are post-series B &amp; backed by some of the best VCs in Europe)</li><li>25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota)</li><li>6 weeks work from anywhere in the world</li><li>Dental and health insurance</li><li>Hybrid working (2 days per week in our London office)</li><li>E-learning platform (Udemy)</li><li>Sponsored quarterly team and company socials</li><li>Mentoring and coaching programmes to help you achieve your personal and career goals</li><li>Macbook + any particular extras you require</li><li>Cycle-to-work scheme</li><li>AND a genuine opportunity to be a very key part of a high-growth business</li></ul><p>Do something you genuinely care about. Join a diverse team of skilled, passionate, and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-up. Apply today.</p><p>Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.</p><p><em>Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.</em></p></li></ul> •

Last updated on May 30, 2024

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