IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

 

The Aftermarket Outside Technical Sales Trainee position is responsible for promoting and selling IMI products and services to existing and new customers in the energy sector. 

This position will work remotely with 60% outside travel.  Prefer candidates located near Rio de Janeiro, Brazil or nearby cities.  Candidates need to be fluent in English verbally and in writing.

RESPONSIBILITIES: 

• Build and maintain strong relationships with existing customers, understanding their needs and requirements. Develop a deep understanding of the customers’ business and industry to provide customized solutions where applicable. 
• Drive an Aftermarket discipline and operating rhythm to cover all the customers every month, identify plant outages, perform plant walkdown to evaluate product performance, create a preventive maintenance plan together with the customer. 
• Develop a comprehensive understanding of the company’s aftermarket product and services. Present IMI solutions including product features, benefits, and value proposition to customers. 
• Conduct needs assessments and provide consultive guidance to customers regarding the best aftermarket solutions for their specific requirements. Offer product recommendations, customization options and technical support to ensure customer satisfaction. 
• Keeps informed of market trends and competitive activity and makes strategic adjustments to ensure long-term market footprint and growth. 
• Update Customer Relationship Management tool, Salesforce with all required details from the customer visits. Create visit reports for every customer visits. 
• Responsible for forecasting (monthly, quarterly, yearly, LTF). 

COMPETENCIES: 

Customer Focus – Prioritize customer satisfaction and build strong relationships based on trust and understanding. Anticipate and address customer needs promptly, providing customized solutions and exceptional service to enhance customer loyalty. 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 

Business Acumen – Stay informed about industry trends, competitors and market opportunities to drive growth. 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. 

Technical Aptitude – Understand technical aspects of the products and services being sold and effectively communicate technical information to customers. Troubleshoot customers issues and provide appropriate solutions or guidance. 

Relationship Building – Build and maintain strong relationships with customers, internal stakeholder and internal teams. Collaborate effectively across departments, such as marketing, inside sales, project management, operations, and service to ensure a seamless customer experience. 

Problem Solving – Analyze customer requirements, identify pain points, and propose innovative solutions to address customer needs effectively. Demonstrate critical thinking and adaptability to overcome obstacles and achieve sales objectives. 

QUALIFICATIONS: 

• Bachelors degree (engineering or business preferred)
• Fluent English verbally and in writing
• Excellent communication, negotiation and interpersonal skills 
• Strong customer service orientation with the ability to build and maintain long term customer relationships. 
• Technical knowledge or aptitude to understand and explain complex products or services. 
• Self-motivated, proactive, and able to work independently. 
• Organizational and time management skills to handle multiple tasks and priorities effectively. 
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from top management, clients, and potential customers. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. 
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. 
• Proficient in Microsoft Office programs (Word, Excel & PowerPoint), as well as Outlook. 

Salary: 80,000 - 85,000 Reais per year

Within the range, individual pay is determined based on skills, experience, and qualifications as they relate to the job requirements. In addition to base salary, this position is eligible to receive a variable incentive pay component. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. 

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate (office/cubicle environment with computers, fax machines and printers operating) to loud (manufacturing environment with large machinery operating). 

Frequent visits to customer sites including refineries, power plants, petrochemical and chemicals plants are expected.  

 

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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Last updated on Oct 17, 2024