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Operations Manager
ubteam
6 months ago
Negotiable
Full-time
Leighton Buzzard, United Kingdom
Description

We are currently seeking an experienced Operations Manager to join a well-established, family-run SME based in Leighton Buzzard. The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.

Key duties and responsibilities....

  • Motivation and accountability of operations team
  • Ensure high standards of customer service
  • Structure the operations department for long-term growth
  • Report to directors on long-term goals
  • Other responsibilities as the role progresses
  • Manage team of 5+ field service engineers plus scheduler
  • Procurement, including management of purchasing assistant
  • Deliver outstanding customer service to our clients
  • Manage Health and Safety for the business
  • Management of vehicle, tool and equipment fleet

Requirements

  • Has experience of the Mechanical and Electrical and/or Facilities Management industry
  • Experienced in rapid growth of organisations, whilst driving efficiency and improving service levels
  • Outstanding people management skills, able to inspire and drive performance in staff, including field service engineers
  • Has vision and long-term goals, and is able to execute effectively
  • Understands outstanding customer service and how to deliver it
  • Honesty, integrity and loyalty
  • Consistent and reliable, executing on tasks in a timely way

Hours: 07:00 - 16:30 (Mon-Fri)

Benefits

  • £55-60,000 per annum
  • Wage review after 3 months, and 6 months thereafter
  • Professional development – to be discussed and agreed
  • 20 days paid holiday per year, plus 8 bank holidays
See more...
About the company
ubteam
We are currently seeking an experienced Operations Manager to join a well-established, family-run SME based in Leighton Buzzard. The Operations Manager role is mainly to implement the right processes and practices across the organization.Key duties and responsibilities....
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