Employers / Recruiters

Junior Quality Assurance & Control Testing Analyst

TransferMate · 30+ days ago

TransferMate, Ireland’s most recent tech unicorn, is a global B2B payments technology firm, powering international payments and receivables transactions for the world's biggest brands.

TransferMate is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. In Bulgaria alone, we have 850 + employees across our offices in Varna, Veliko Tarnovo and Shumen and we’re continuing to grow!

The role:

In this role as Quality Assurance (“QA”) & Control Testing Analyst you will help ensure that TransferMate maintains robust and comprehensive internal control program by performing assurance assessments on various controls and areas of risk. The primary focus of this role will be the customer due diligence (“CDD”) and transaction monitoring processes however successful candidates will also be required to perform or support assurance testing of controls across the wider risk and compliance function, for example training records and customer safeguarding.

Ideally, the candidate will have experience in CDD/ KYC and transaction monitoring in payment services / e-money markets in multiple jurisdictions. This is a global role therefore knowledge of regulations for markets outside of Europe is advantageous.


  • Conduct end to end reviews of customer due diligence files completed by TransferMate’s Global Due Diligence (“GDD”) Team to ensure compliance with local regulatory requirements and internal policies.
  • Conduct comprehensive reviews of transaction monitoring alerts worked by the Investigations and Monitoring Team including. The review process includes a review of documentation related to flagged transactions and in-depth investigations to assess the legitimacy of flagged activities.
  • Evaluate customer and transactional documentation including but not limited to identification & verification documents, risk assessment, transaction invoices and supporting documentation to validate the completeness and accuracy of records and that documentation adheres to regulatory standards and company policies.
  • Support assurance testing on controls relating to other areas of risk including training records and data deletion as required.
  • Develop strong relationships and communicate effectively with key stakeholders, including the GDD and the Investigations and Monitoring Teams as well as those in the wider risk and compliance functions to agree and finalise assessment observations and corresponding management actions promptly.
  • Document and report results of the assessment to the QA Team Lead and contribute to the generation of the QA management information and reports.  
  • Engage with and provide feedback to control owners and internal stakeholders to help identify process enhancements and opportunities for improvements.
  • Keep informed of and apply any changes to processes, procedures and regulatory change.


  • Experience in CDD/KYC, financial crime monitoring and investigative or related work, compliance, or quality assurance within the financial services industry.  Related professional certifications are highly preferred. 
  • Good knowledge of AML/CTF laws and regulations and the ability to apply this knowledge in assessing client KYC profiles and system based transaction monitoring alerts.
  • An understanding of the payments, MSBs and eMoney market in the U.S., Europe, and APAC is advantageous
  • Strong analytical and investigative skills. Moderate to advanced use of Excel, Word, PowerPoint is required. Other training in business intelligence / big data tools such as the Microsoft Power Platform is an advantage
  • Sound judgment in identifying process and control gaps or inefficiencies.
  • Must be able to multi-task, adapt well to changing priorities and effectively prioritize workflow to meet critical deadlines.
  • Excellent interpersonal skills including superior verbal and written communication skills.


Why work with us?

At TransferMate, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

·        Flexible Working Policy with a combination of remote and office working

·        Multisport Cards

·        22 Annual Leave Days for all employees plus additional days with length of service

·        Lifework days: ½ day each quarter to get your life work done

·        Summer flex hours where you can work your 40 hours across 4.5 days

·        Additional Health Insurance including dental and vision care

·        Team Buildings & Parties

·        Life Insurance

·        Refer a Friend Bonus

·        Discounts across various stores, theatres, restaurants

·        Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year

·        CluneTech Life – corporate wellness program

·        Monthly Food Vuchers

·        Mobile Plan with Free Calls & Internet

·        Company Paid Trainings & Learning Accounts

·        #OneTeam Awards and Annual Employee of the Year Awards

·        Milestone Recognition Program

·        Free Sports: Football, Tennis, Volleyball

·        Employee Assistance Program

·        Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

·        Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one

·        Compassionate Leave for pets:  up to 2 days

·        5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)


We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.

At TransferMate, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed.

Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.

Last updated on Mar 20, 2024

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About the company

TransferMateTransferMate is a global currency exchange platform for businesses. They offer competitive foreign exchange rates and help businesses save money on international payments.

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