About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
The Position
This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager of mobility, joining our Onboarding and mobility team.
In this role, you will manage a high-volume operational team that directly impacts how our customer’s employees are onboarded into Remote. This role is for you if you have extensive experience in high-volume operational work in the immigration space and love solving problems and finding scalable solutions to support your team.
Requirements
- Management experience in a high-volume operational team
- A people-first leader that can operate independently and take ownership of the results of the team
- Several years of experience in immigration compliance, global mobility, or similar roles in the immigration space
- A clear understanding of immigration and typical processes involved in immigration compliance
- Ability to work in a fast-paced, dynamic environment
- Previous experience in the tech industry or a hyper-growth and scaling environment is ideal
- Writes and speaks fluent English; additional languages are a plus
- Experience working remotely is a plus
Key Responsibilities
People Manager
- Independently delivers on team objectives with an understanding of how they impact the broader Mobility team and other related teams.
- Invests time, energy, and enthusiasm in developing self/others to improve performance and gain knowledge in new areas
- Provides ongoing support and constructive coaching to increase employee effectiveness
- Creates long and short-term strategies to align with Mobility's vision and goals, including setting targets to meet timelines
- Reports to Senior Management on metrics, targets, and project alignment
- Review team budgets and ensure adherence.
- Oversees the development of relevant processes and procedures to allow prompt and accurate processing and monitoring of immigration and visa applications
- Manages the preparation of documentation required for new service offerings and organises the training material to roll out for use by other departments
- Utilizes multiple data sources to analyse and resolve complex issues
- Has advanced knowledge within a professional area and basic knowledge across all immigration domains
- Leads projects, delegates, guides and acts as a go-to resource for Mobility Specialists
- Maintains regular contact with key colleagues and stakeholders, using formal and informal opportunities to expand and strengthen relationships
- Recognizes group interactions and modifies communication styles to suit different situations and audiences
- Seeks understanding of relevant stakeholders' current and future needs and customizes services to address them better
- Proactively identifies new ideas/opportunities from multiple immigration sources to improve productivity
- Demonstrates an enthusiasm for learning new tools and procedures to address short-term challenges
- Views difficult situations and problems as opportunities for improvement
Practicals
- You'll report to: Senior Manager, Mobility
- Team: Mobility
- Location: APAC
- Start date: As soon as possible
Application process
- (async) Profile review
- Interview with recruiter
- Interview with Senior Manager, Mobility
- Interview with team member
- Interview with Director, Mobility
- Prior employment verification check(s)
- (async) Offer
#LI-DNP
Benefits
Our full benefits & perks are explained in our handbook at
remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Need help? Email hiring@remote.com
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Last updated on Aug 19, 2024