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Engagement Manager (German)

davidkennedyrecruitment · 30+ days ago
Málaga, ES
Negotiable
Full-time
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<p>David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Engagement Manager for their Malaga office. </p><p> </p><p>Position: Engagement Manager</p><p>Location: Malaga, Spain</p><p>Employment type: Full-time </p><p>Remuneration: Base salary + bonus</p><p> </p><p><strong>DUTIES AND RESPONSIBILITIES: </strong></p><ul><li>Provide dedicated support to a select group of partners who are developing, publishing, and expanding applications on cloud platforms as part of a strategic success program</li><li>Serve as the primary point of contact, delivering a positive first impression and establishing a foundation for a lasting partner relationship</li><li>Define a clear call purpose and conversation approach, ensuring consistent and repeatable execution</li><li>Focus on specific products and offerings tailored to the target audience</li><li>Implement a structured multi-channel outreach strategy, utilising calls, emails, and social media</li><li>Prioritise customer satisfaction and strive to deliver an exceptional engagement experience for customers and prospects.</li><li>Position competitive solutions and offerings in alignment with customer needs and experiences</li><li>Gather and relay customer feedback, to inform future business decisions</li></ul><ul> </ul><p> </p><p><strong><br></strong></p><p><strong>REQUIREMENTS: </strong></p><ul><li>Native/Fluent in German (C1), both written and verbal, with strong proficiency in English</li><li>Have 1-2 years of experience in sales, with a proven track record of success and/or experience in account or customer management</li><li>Proficient in using office productivity tools and Customer Relationship Management (CRM) systems</li><li>Experience working with or selling cloud-based solutions or similar technologies</li><li>Hold relevant certifications in cloud platforms or related technologies</li></ul><p> </p><p><strong>BENEFITS: </strong></p><ul><li>Excellent remuneration package based on experience, skills and performance</li><li>Indefinido contract</li><li>Work schedule from Monday to Friday, 9AM-6PM</li><li>A dynamic and creative team with positive and friendly atmosphere</li><li>Guidance and tools to reach career full potential</li><li>Meal cards</li><li>Performance bonus</li></ul> •

Last updated on Feb 18, 2025

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