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Customer Success Manager - Legal Software (AI)

novumglobal · 30 days ago
Negotiable
Full-time
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<h2 dir="ltr">Customer Success Manager: Where AI Meets Empathy</h2><p>🚀 <strong>Overview:</strong><br></p><p dir="ltr">We're on the hunt for a Customer Success Manager for our client who thrives at the intersection of cutting-edge AI technology and human empathy. In our world, AI isn't just about algorithms; it's about creating genuine connections and ensuring our clients not only succeed but excel.</p><p>🌟 <strong>About You:</strong></p><ul><li>You're a conversational maestro, able to translate tech-speak into human-speak.</li><li>You've got an empathetic ear, always ready to listen and solve problems.</li><li>You're intrigued by AI and how it can solve real-world challenges.</li><li>You're a strategic thinker, always a few steps ahead, anticipating client needs before they do.</li></ul><p>💡 <strong>Role Responsibilities:</strong></p><ul><li>Be the go-to guru for our clients, guiding them through their journey with our solutions, ensuring they're leveraging our technology to its full potential.</li><li>Develop and maintain strong relationships with a diverse range of clients, understanding their business goals and how our solutions can accelerate their success.</li><li>Work closely with our clients tech teams to relay client feedback and influence the future roadmap of our solutions.</li><li>Lead onboarding sessions, educational webinars, and one-on-one check-ins to ensure clients are happy, engaged, and informed.</li></ul><p>🎓 <strong>Qualifications:</strong></p><ul><li>Experience in customer success or account management, ideally within the tech or AI space.</li><li>A knack for problem-solving and a passion for technology.</li><li>Stellar communication skills, both written and verbal.</li><li>A bachelor's degree or equivalent experience in business, technology, or a related field.</li></ul><p>🚀 <strong>Why Join our client?</strong></p><p>Be at the forefront of AI innovation, making a tangible impact on our clients' success.</p><p>Join a dynamic team that values creativity, innovation, and diversity. Enjoy a culture that's all about growth, both personally and professionally.Competitive salary, flexible working arrangements, and a comprehensive benefits package.</p><p>🔥 <strong>How to Apply:</strong></p><p>Ready to redefine the future of customer success with AI? We can't wait to meet the next game-changer to join our clients team. </p><p>Are you in?</p><p dir="ltr"><br></p> •

Last updated on Mar 25, 2024

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