Associate Client Care Advisor interact with customers on a daily basis to provide basic technical support for the application software over VoIP phone and through live text-based chat, using creative problem solving to provide product support and help customers through complex issues. Technicians manage their progress toward results and documents customer communication throughout the “life-cycle” of a reported issue, supporting a fast-paced, metrics-driven customer contact center.
Essential Duties & Responsibilities
Education and Education
Skills, Knowledge, and Abilities
Technology Requirements
Work Environment/Physical Demands
At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.
Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. |
Last updated on Jan 14, 2025
Remote
·30+ days ago
30+ days ago
30+ days ago
30+ days ago
Remote
·30+ days ago