AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Job Title: Diagnostics Specialist of Returned Parts and Systems Reports to: Manufacturing Manager
Position Purpose:
Troubleshoot, diagnose, and repair individual computer system components and completed computer systems. To follow the desired outcome of the server and/or components by setting up repair orders to carry out the required actions and capturing information with high detail.
Vision and Values Commitment:
Each employee’s position plays an important role in the success of AHEAD. To be part of the AHEAD team means to live by AHEAD’s values of Collaborate, Innovate, Drive, Serve, Grow and be committed to AHEAD’s vision of operational excellence, world-class customer service, and being known as a great company to both customers and employees.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave