Associate Product Manager

COMPANY OVERVIEW

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

• Veracross SIS is a one-person, one-record school management platform
• Magnus Health provides cloud-based Student Health Record (SHR) solutions
• Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
• Epraise incentivizes student well-being and connects teachers, students, and families.
• Firefly provides an online learning space for students and teachers

ROLE SUMMARY

Veracross is seeking a self-motivated, passionate, and highly collaborative Associate Product Manager to join our product team. You will report directly to the Director of Product Management, SIS and Payments and will be the product owner for the platform components of the company’s school management offering. You will plan and manage product development activities including discovery, product definition, product launch, and post-launch enhancements. 

JOB RESPONSIBILITES

• Following the direction of the Director of Product, coordinate with product development teams to realize product concepts and bring them to market including writing stories and acceptance criteria, working with designers and engineers to refine stories, and performing user acceptance testing. 

• Partner across product teams to ensure successful implementation of platform level features. 

• Promote a culture of autonomy, transparency and teamwork, while staying very customer focused.  

• Establish close working relationships with colleagues, customers, and partners. Lead through influence. 

• Serve as subject matter expert for assigned product and opportunity areas 

• Translate product features into customer benefits and work with marketing to develop messaging and positioning for our sales organization and other internal and external stakeholders 

• Build positive relationships and trust through on-time delivery, high quality, continuous innovation, and exceeding expectations 

• Track results, provide insights, and make recommendations to improve customer experience, efficiencies, and ROI 

Requirements

• Experience with the Veracross offering is strongly preferred. 

• Experience in a product management role or related field is desired, but not required.  

• Solid understanding and/or hands-on experience in software development and web technologies. 

• Can clearly demonstrate high empathy through a proven track record of being an attentive listener, thoroughly grasping customer’s needs, and quickly building rapport.  

• A strong focus on execution and ability to take command. Ability to juggle many moving pieces and strong prioritization ability. Success will be judged on what is accomplished and delivered, not what is proposed. 

• Strong communication skills and excellent interpersonal skills, comfortable interacting with a variety of audiences within the organization 

• Flexible team-player who can partner with all functions of the business, getting team members buy in and feedback with ease. 

• Detail oriented and highly organized with the ability to work independently in a fast paced, high growth environment. 

• Experience with project management and software development software like JIRA, Basecamp, Slack, etc.  

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. 

Benefits

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits -
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $90k to $110k (annualized USD) in addition to potential bonus.

We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Last updated on Jul 16, 2024