Social Enterprise Manager

Social Enterprise Manager
Charlotte, NC

Anticipated deadline to submit application: September 9, 2024 by 3:00pm PST. Position may close early if application limit is met. Apply promptly for full consideration.

The Opportunity  

CEO is hiring a Social Enterprise Manager who will be responsible for overseeing and ensuring success of the daily operations of CEO’s transitional work crews/sites (the centerpiece of CEO’s model).   

For context, each of our participants works as part of a transitional work crew to gain experience and income while concurrently working with CEO’s vocational staff to identify and secure long-term employment. CEO operates 125+ work crews across our national network that provide valuable labor and maintenance services to our customers -- predominantly public sector agencies.   

The Social Enterprise Manager works in close collaboration with local Program Manager and worksite partners/customers to lead a team of Site Supervisors to positively impact the lives of individuals recently released from prison as they train, coach, and supervise participants on work sites to complete projects for our customers.  

As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.

Who You Are   

• You have experience leading and supporting diverse, high-performing teams to effectively serve customers and achieve program outcomes through coaching, training, and development  
• You’ve demonstrated dedication to and feel personally responsible for achieving personal, team and organizational goals through time management, data analysis, focused communications and teamwork, and continuous learning  
• You’re able to adhere to organizational structures and processes to ensure safety and team production of consistently strong work products that meet customer needs  
• You’re able to identify and anticipate problems, analyze problems, identify potential solutions, and decide on and implement a course of action (you’re also able to coach others to do the same)  
• You build rapport and collaborate with colleagues and external partners, maintaining a network of resources that support your work  
• You work effectively under pressure and at a sustained pace, managing to partner expectations while maintaining focus on objectives despite setbacks or opposition   
• You’re a strong communicator, able to adapt and tailor your communication style to meet the needs of and influence varying constituents  
• You have a valid driver’s license and reliable vehicle, as well as the ability to work flexible shifts

Major Responsibilities 

Key responsibilities of the Social Enterprise Manager include but are not limited to:   

• Manages Site Supervisors, supporting them as they lead their work crews and as they navigate and resolve challenges that arise at the work sites  
• Administers and oversees work assignments, ensuring assignments are completed in a timely manner and with quality  
• Monitors job performance and productivity of staff and crew members, course correcting when needed  
• Serves as a liaison between CEO and worksite partners/customers   
• Serves as a liaison between CEO’s participant scheduling department, job coaches, and other CEO staff  
• Notifies CEO offices immediately in cases of emergency; keeps open and constant line of communication open with the Site Director and/or other appropriate team members   
• Monitors working conditions for hazards, referring routinely to CEO’s Health & Safety manual   
• Ensures crews are using appropriate methods or materials that keep team members and passersby safe from harm  
• Performs other job-related duties and responsibilities that will be assigned from time to time      

Compensation and Benefits  

The salary range for this position is $59,200-65,750/annually. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer.

We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

More About Us

The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we’re passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all.

People who are justice involved, people of color, people who identify as LGBTQ+ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO’s commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.

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Last updated on Aug 22, 2024