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Telephone Account Manager

rentokil-initial · 30 days ago
Negotiable
Full-time
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At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   Rentokil Initial has an exciting position available for an experienced Telesales Consultant to join our vibrant, passionate, fast paced Pest Services Team.  Picture this, you are an internal sales expert looking for your next big challenge. 

    • You have previous telesales and/or call center experience
    • You are looking for a full-time position  
    • You want to join a market-leading global organisation
    • Ideally you will be based in Auckland area

Our Auckland business is seeking a Telephone salesperson to join our Pest division, RI welcomes blended working, this role would require at least 3 days in office to build internal relationships, collaborate with your teammates and deliver exceptional customer outcomes. This role will report to the Regional Sales Manager and will be part of the Customer Service/Sales Team. The successful candidate will be responsible for the management of our Pest customers across the region. The successful candidate will be enthusiastic with a can-do attitude demonstrating values including:

    • Service
    • Relationships
    • Teamwork
    • Responsibility
    • Drive for success

The purpose of this position is to:

    • Provide excellent customer services on every inbound call and proactively identify sales opportunities through outbound campaigns
    • Manage the day-to-day administration requirements of your customer whilst ensuring customer issues are resolved 
    • Planning and organising yourself and others to be responsive and be able to adapt to customer requests quickly and effectively as well as driving consistent service delivery performance.
    • Supporting the outbound sales team with customer and administrative support

The ideal candidate must possess:

    • Demonstrable and proven call centre/telesales customer service skills
    • The ability to build long-term internal and external relationships
    • Excellent interpersonal skills
    • Attention to detail and problem solving skills
    • Ability to manage multiple and competing priorities

About us

Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company has around 26,000 employees providing a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company. We operate in all regions of New Zealand employing passionate people to manage, maintain, and service our extensive customer network.

If you are looking for an exciting role supported by a great team and a supportive manager and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!

Please note that applicants must have the right to live and work permanently in New Zealand. The successful applicant will be required to undertake a pre-employment Health Assessment (including a drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.

Last updated on Mar 19, 2024

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