Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.
The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses. Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.
This is a Hybrid role requiring you to be Onsite at our Charlotte office up to 4 days per week.
Represent Bloomreach’s products and services
Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
Generate sales qualified leads
Research organizations and relationships between prospects to create an account penetration strategy
Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
Address and convert inbound leads with speed and rigor
Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
Leverage all of Bloomreach to win customers
Partner with account executives and channel managers to identify key players and accounts to develop
Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
Identify and share best practices
Develop and revise calling scripts and email cadences
Support your peers to win as a team
A tenacious and entrepreneurial spirit with a passion for winning
Strong organizational and time management skills, always working with a sense of urgency
Excellent written and spoken communication skills
Comfort with cold calling and managing objections / rejections
Willingness to work up to 4 days/week in our dynamic Charlotte office alongside your manager and teammates
Willingness to travel to internal and customer-facing events up to 2x per quarter
Preferred qualifications (not required)
BA/BS degree or equivalent
2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
E-commerce and/or B2B SaaS industry experience
Proficiency with sales processes and tools (e.g., CRM, outbounding)
Health care including medical, dental, and vision insurance
401k Plan with employer contribution
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
We believe in flexible working hours to accommodate your working style.
We work remote-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Last updated on Sep 22, 2023
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Charlotte, North Carolina·
30+ days ago