RM - ER - COVID Response Case

Description

Initially remote

Organizational Design - Dedicated Case Managers will primarily interact with employees 1:1 via phone calls, Teams chat, and emails

Strong organizational skills and high attention to detail
Confidentiality
Strong interpersonal and communication skills
Empathy and compassion
Customer Service experience and COVID communication experience
MS Outlook, MS Excel

US 4 Central
US 2 Eastern
M-F 9am to 6pm local time
Sat/Sun 9am to 5pm local time
Suppliers markup 35% or lower

Additional Job Details:Project Description: The COVID Response Case Manager team was established in April 2020 to provide support for our employees who are experiencing COVID. The team is comprised of HR professionals who volunteer their time to connect with each person who reports a COVID case. Responsibilities include ensuring the employee knows how to charge time, has access to resources such as testing benefits an 1 - Microsoft Office (P3 - Advanced) Customer Service Operations (P3 - Advanced) Remote •

Last updated on Jul 7, 2022