Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Distributor Account Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
As the Distributor Account Manager you will bring experience in Channel Management and Business development with a focus on Distribution management. You will work as part of the Sales Channel Management organization, acting as an important member of a diverse, global team and managing a portfolio of Distributors. As the DAM you will act as first point of contact and will actively drive and participate in quarterly and annual business planning and execution to obtain business objectives and drive Acronis’ reach and adoption rate through Distributors to the market.
WHAT YOU'LL DO:
- Act as the first and main point of contact for Distributors with regards to executive communication, day-to-day business operations as well as business and technology development within respective business lines.
- Build and sustain relationship with key decision makers and operational contacts on Distributors under responsibility
- Drive and ensure evangelism and knowledge management on Distributor’s end through rolling out tailored onboarding, training, and enablement programs.
- Partner with Distributors on building a Go-to-Market strategy for on-premise and cloud-based solutions and drive engagement through effective annual and quarterly business planning and execution.
- Facilitate and drive weekly, monthly and quarterly sales management calls and business reviews with each Distributor category/sales manager following sales process guidance provided.
- Secure and expand Acronis share of wallet through adding new logos and leveraging Distributor’s reach in service provider and reseller space.
- Work effectively across segments (Consumer, Corp, OEM) and lines of business to maximize partner revenue potential.
- Build and orchestrate a virtual cross-functional Account Team to deliver a best-in-class partner experience consisting of Sales Recruiter, Partner Success Manager, Regional Marketing Manager, Solution Engineer, Renewals Account Manager, and Technical Account Manager (if applicable).
- Onboard and enable Distributors with Acronis sales and marketing tools and programs.
- Align with Distributors for joint activities for new channel recruitment and enablement.
- Ensure marketing execution planning and effective management of marketing budgets.
- Create, implement, execute and oversee promotional and incentive campaigns through/with Distributor.
- Effectively manage performance of individual sellers of Acronis on the Distributor’s sales team.
- Evaluate sales performance and proactively address areas of deficiency through performance improvement plans.
- Address partner-related issues, sales conflicts and pricing issues in a timely manner
- Manage and oversee Distributor sales pipeline and forecast.
- Work with sales team to advance opportunities to closure, including Presales and support
- Deliver monthly, quarterly and annual Distributor forecast/pipeline and business activity to the Acronis sales management team.
- Enter account/opportunity details in SalesForce and provide timely and regular updates including revenue, status, decision makers and next steps
- Grow incremental revenue/sales through the management of sales initiatives with Distributor.
- Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners.
- Stay current with latest developments in marketplace and competitor activities.
- Enable data-driven decisions through return of investment oversight and analysis.
- Drive and ensure compliance with Acronis programs, policies, processes, tools, and standard operating procedures
- Key KPIs for the position: incremental revenue, churn rate (% of partners leaving the program), service provider and reseller reach, Distributors’ enablement status, and Acronis services attach rate.
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
- 5+ years of total channel sales/development/account management experience
- Experience working directly at/with Distributors will be considered an advantage
- In-depth channel and field sales knowledge with understanding of the cloud market business model
- Ability to sell through others and high-energy personality to deliver results
- Proven record of success in achieving sales targets, and desire to perform in competitive industry
- Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills
- Ability to navigate all altitudes within the partner org, from executives, line managers and individual sellers to marketers and specialists
- Ability to develop, implement, execute and manage an annual channel partner business plan
- Displays exceptional personal and business ethics and moral character
- Strong internal customer focus with desire to learn all aspects of the business
- Has strong functional, analytical and strategic thinking with project management skills
- Leadership skills and ability to describe market trends and develop and lead virtual sales teams.
- Experience with Key Performance Indicators (KPI) and return on investment (ROI) oversight will be considered an advantage
- Regional travel may be required. Must be willing to travel, up to 50% of the time
- Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
- Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
- Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
- Strong presentational, communication, interpersonal, organizational, and time management skills
- Fluent in English
- Working knowledge of MS Office and CRM applications (Salesforce)
- Passion and commitment to succeed by working hard and never giving up
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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Last updated on Mar 20, 2024