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Network Technician (Onsite)--Chandler, AZ

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Network Technician
ONSITE - Chandler, AZ / Phoenix, AZ


We are looking for a Network Technician to work Sunday to Thursday 3 PM- 11 PM.
  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting
  • Equipment disposal activities
  • Network troubleshooting

Responsibilities

  • The patching cabling between network equipment and customer's network
  • The installation of power cables from equipment to power supply in rack/cabinet/closet
  • The installation, troubleshooting and de-installing network equipment
    • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
    • Install, troubleshoot, and de-install Network monitoring tools
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
  • Act as interface between customer's associates and management
  • Provide hardware break-fix services for network infrastructure
  • Perform onsite call-through, data, voice, website & security testing
  • Perform backup testing to ensure all systems are connected to the customer's network as directed
  • Support carrier testing of circuits
  • Assist with facilities efforts
    • Power and uninterruptable power supply (UPS) restoral
    • Water problems
    • Emergency cooling restoration
    • Fire suppression exercises, restoration, and post fire events
  • Support inventory management activities
    • Receiving inventory
    • Tagging of assets
    • Tracking spares (crash kits)
    • Ordering inventory
    • Updating inventory records
    • Prepare and return damaged equipment
  • Act as an interface, as needed, between associates at the applicable location and centralized project/operations / MAC management
  • Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer's requirements.

Requirements

  • Requires appropriate equipment and training with high-speed fiber optic transport
    • The ability to clean high-speed single mode optical connections
    • The ability to measure, transmit and receive on high-speed optics
    • The knowledge and experience to work safely with high-speed single mode long-range optical lasers
  • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.
  • Requires experience in working in data centers and communications closets
    • Must be able to perform rack and stack activities
      • Must be able to safely lift heavy objects
    • Must understand cable patching processes and procedures
    • Must have a basic knowledge of data communications networking.
      • Must be able to assist in troubleshooting issues
      • Must understand network terminology
  • Must be willing to work shift work which includes nights and weekends

Experience and Education

  • Minimum 2 years of experience in data communications
  • High school diploma or equivalent required
  • Must have a basic knowledge of Cisco switches and routers
  • Must have a basic knowledge of local and wide area networking

Last updated on Aug 2, 2023

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