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Communications Manager

oliver · 19 days ago
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As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Cmmunications Manager

Location: Birmingham, England, United Kingdom

 

ROLE MISSION

Working in partnership with our client, the Campaign Manager will be responsible for developing customer communications and working with business stakeholders to understand customer objectives. You will be accountable for briefing internal teams to create compelling assets that align to the UK brand strategy and tone of voice and enrich the customer experience, and align to Consumer Duty principles.

WHAT YOU WILL BE DOING IN YOUR ROLE

  • Working with CRM & Analytics respond to business briefs for customer communications, supporting the development of appropriate communication plans.
  • Lead and manage the creation of content from briefing to delivery, producing high quality communications that are relevant, clear and consistent.
  • Manage the available marketing budget, striving for maximum efficiency and ROI.
  • Ensure that all campaign activity is delivered within agreed timescales and follow the relevant governance and risk controls – gaining approval from PLC, Ad-control, and Brand where appropriate and ensure adherence to Global Standards and relevant FIM’s.
  • Work with business stakeholders and lead on the development of communications, creating compelling agency briefs, with clear objectives and targets.
  • Provide constructive challenge to existing practices/proposed initiatives and generate new and innovative solutions to address complex issues facing the UK Function
  • Curate performance reporting on all activity to generate actionable learning.
  • Produce detailed PIR’s to ensure that learnings are incorporated into future activity to create continuous improvement based on marketing insights and results, feeding insights to the Strategy & Planning Team.
  • Deliver good outcomes for our customers as outlined in the Consumer Duty Communications pillar and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Identify opportunities to build your own capability through self-development and coaching.
  • Be an active and engaged member of the UK Marketing team, supporting the people agenda, role modelling the clients values and representing UK Marketing both internally and externally with partners/agencies.
  • You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role
  • You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues

Job Id: 10020

#LI-LE1 #LI-midsenior #LI-Onsite

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

Follow us on  Instagram oliver.talent

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Last updated on Jul 1, 2024

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About the company

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