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Java L2 Support (Application/Production Support)

Bounteous · 30+ days ago
Negotiable
Full-time
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Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Information Security Responsibilities

  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

  • Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues
  • Develop and enhance the SRE strategy to ensure the plant's scalability, reliability, and performance
  • Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders
  • Automate manual processes to improve efficiency
  • Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations
  • Create documentation, runbooks, and code snippets to resolve issues and share them with the team

Preferred Qualifications

  • Level L2, L3 Application Support experience, preferably in the 6-10 years range
  • Technical Skills: Unix/Linux, any object-oriented programming experience (Java, C++, etc.), with a good understanding of databases
  • A solid grasp of technical concepts; the ability to write code as needed
  • Proficient in coding and debugging
  • Strong communication skills
We invite you to stay connected with us by subscribing to our monthly job openings alert here.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

Last updated on Jan 22, 2025

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About the company

BounteousBounteous designs and develops digital solutions that help companies grow. They specialize in strategy, experience design, technology, and analytics.

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