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Description:
Location: Bangalore
Exp: 5-8 years
  • ServiceNow System Administrator Certification (must have),ServiceNow Implementation - ITSM & Application Developer Certification(good to have), ITIL foundation certification (Optional)
  • Strong ServiceNow technical and platform knowledge with hands-on experience in root cause analysis and troubleshooting issues
  • Provide support of ServiceNow core module Incident, MIM, Problem, Knowledge, Change, Service Request, Service portal, CMDB, ITBM, SLA, Survey, reporting, email notifications, inbound email User, Group administration and access management, MID server, SAM PRO
  • Understanding on ServiceNow components - Java scripting, reports, database views, Log Analysis, workflows, flow designer, access controls, UI policies, business rules, client scripts, script Include, UI actions, UI page, UI macro, Transform maps and data import.
  • Strong experience in supporting integrations with REST and SOAP based web services. Support the configuration of various integrations such as SSO, LDAP, AD etc.
  • Experience in Flow Designer and Integration MS- Team , Virtual Agent , Jira and Slack .

Last updated on Nov 6, 2023

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