Fleet Operations Lead

We are looking for a dynamic and driven Fleet Operations Lead to join our team. The ideal candidate will excel in operations and relationship management, which will both be critical as they design and build systems to manage major fleets across multiple cities in Indonesia. 

A key part of the role is to identify and strengthen the partnerships used to expand carpool operations,  repair networks, and EV charging capabilities. The candidate will be responsible for operational excellence across each of these, working across partners to set quality standards and hold teams to account when they are not living up to expectations. There will be a considerable strategic element to the role, as you will have considerable input about how best to design the overall system to get the best results.

There would also be opportunities to build internal capabilities where needed. If it is more effective for us to manage a key element of say driver acquisition, carpool management, or emergency response then you would expand the fleet organization to ensure those responsibilities are covered.

Your efforts will play a central role in building one of the country’s largest fleets, and as you mature in the role we hope that you will be firmly entrenched as a GoTo operational leader, with substantial opportunities to grow within the organization.

The fleet team plays a crucial role in cementing Gojek’s position as the country’s most-loved mobility marketplace. We are a growing group of all-rounders who are happiest when brainstorming about new approaches and thinking about how to bring them to life. When we need to get things moving, we are scrappy problem solvers and are strong believers in experimentation and rapid iteration. If you are bright, energetic, and excited to work on challenging problems, then this could very well be the team for you.

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.