Senior Manager, GTM Onboarding

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The GTM Onboarding Team, reporting into the GTM Enablement department, is responsible for building worldwide individual contributor and leadership onboarding programs across the GTM organization.

This role oversees a four-person team of program managers and facilitators located in NAMER, Singapore, and Dulin. This role has three main focuses 1) leading a multi-month, blended learning, global onboarding program for sellers 2) leading a quarterly, in-person, global onboarding program for 1st and 2nd-line sales leaders 3) managing the monthly, in-person, worldwide customer journey onboarding program for Sales, Customer Success, Solutions Consulting, and Professional Services new hires. This position reports to the Director of GTM Effectiveness.

Key areas of responsibilities include:

• Serve as the strategic leader for individual and leadership onboarding with support from GTM enablement leadership
• Ensure successful expansion of the current blended learning programs to ensure 
• Guide enablement program managers on developing best-in-class content assigned to the best delivery method (eLearning, in-person, WalkMe guided, coach-based, web-based, exercised-based, and searchable)
• Guide enablement facilitators and non-enablement facilitators on delivery and student coaching skills
• Utilize new GenAI tools to serve students just-in-time learning
• Maintain effective communication with key partners on our global sales, enablement, and customer-facing teams
• Track and analyze student metrics utilizing the Kirkpatrick Model’s level 1 to 4 within the LMS, Salesforce, and Tableau

Requirements

• Minimum of 3 years leading a sales enablement onboarding program
• Minimum of 2 years leading direct reports
• Minimum of 2 years as a sales training facilitator
• Experience working on cross-functional teams
• Experience working within a LMS and/or LXP
• Excellent written and verbal communication skills.
• “One team” mentality, thrives on a #buildtogether environment with opportunities for mentor/mentee moments; loves sharing and leveraging best practices. 
• Creative and growth mindset, outside of the box thinking, loves learning 
• Experience with project management, brand marketing, execution with experience using metrics, data analysis, and reporting to drive program outcomes
• Strategic thinker with analytical and problem-solving experience
• Relationship management skills and the ability to develop meaningful interpersonal alliances and influence at all levels of the organization; has passion and convictions and the innate ability to encourage passion in others
• Ability to prioritize, flex, and work in a fast paced, ever-changing environment
• Advanced skill working with Google Suite
• Experience working with Salesforce, Tableau, Salesloft, Highspot, Adobe CC, Chorus, Monday.com, and Mindtickle is a plus
• Exposure to SaaS business model, MongoDB or NoSQL databases is a plus
• Up to 25% worldwide travel

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated on Mar 22, 2024