Senior Key Account Manager, Spain

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

This is a unique opportunity to be a part of a fun, entrepreneurial team where you can have an outsized impact. We need the world’s most creative and talented people, with a passion for strategic partner management and travel. Are you one of them? If so, we want to talk to you!

About the role: 

We are looking for an experienced and proactive Senior Key Account Manager to maintain and accelerate our Connectivity & Enterprise Partnerships.

As a member of the EMEA Key Accounts team, you will be managing partner relationships with strategic API Connectivity & Enterprises partners. You will be responsible for recruitment, enablement and optimisation of our strategic partnerships and become their trusted advisor with the aim to become their number 1 partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, South Europe. 

Responsibilities: 

• Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. 
• Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb  as a top strategic partner across all distribution channels. 
• Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.
• Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities 
• Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth.
• Support partners through deep understanding of API and technical integrations 
• Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience 
• Represent Airbnb in external meetings and industry events 

Qualifications:

• 8+ years of professional experience in Strategic Partnership, Key Account Management and/or  Connectivity role at a global technology or tech hospitality company
• Experience with API integrations strongly preferred
• World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships
• Experience in the hospitality technology space, knowledge of OTA specifications
• Experience in analysing, structuring and negotiating complex deals that align across multiple business unit needs
• Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken.
• Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams.
• Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment.

• Strong executive presence and the ability to effectively influence top leaders internally and within the industry. 
• Passion for Airbnb, travel, and the sharing economy. 
• Fluent verbal/written communication and presentation skills in English and Spanish 
• French as additional language is a plus 
• Previous experience as product manager, working with product teams is a plus
• Ability to travel at least 25% of the time 
• Based in Barcelona

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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Last updated on Aug 28, 2024