Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.
We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.
GRAIL is headquartered in Menlo Park, California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.
For more information, please visit grail.com.
Grail is seeking a diligent and customer-focused Medical Billing Intake Specialist to join our Billing Department at GRAIL. In this role, you will be responsible for managing both inbound and outbound communications within our customer call center environment. You will work closely with patients, physicians, and medical personnel to resolve billing issues efficiently and accurately, while maintaining professionalism and composure.
This role demands exceptional attention to detail, strong written and verbal communication abilities, and the capacity to handle multiple tasks simultaneously. Flexibility in handling diverse tasks and adapting to varying schedules is essential. The ideal candidate should be capable of working independently as well as thriving in a highly collaborative team setting. Additionally, exhibiting patience, respect for others, compassion, and a positive attitude is crucial for success in this position.
In this role, the employee will cover west coast needs aligning with west coast timezone of 8am-6pm PST.
Expected full time annual base pay scale for this position is $58K-$66K Total Base Pay Range. Actual base pay will consider skills, experience and location.
Based on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.
In addition, GRAIL offers a progressive benefit package, including flexible time-off, a 401k with a company match, and alongside our medical, dental, vision plans, carefully selected mindfulness offerings.
GRAIL is an Equal Employment Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please
contact us to request accommodation. GRAIL maintains a drug-free workplace.