Client Success Executive, In-app Advertising & Influencer Marketing

As a client success executive in in-app advertising and influencer marketing business, your role will support the business development team while managing and nurturing strong client relationships. You’ll collaborate closely with internal teams - account management, ad operations, and influencer management—to ensure seamless project execution that exceeds client expectations.

What You Will Do

• Manage and grow a portfolio of assigned accounts by developing strong relationships with key stakeholders
• Serve as the liaison between local clients and the regional operations team, facilitating proposal development and ensuring smooth project execution
• Collaborate with cross-functional teams, including account, and influencer management teams…, to ensure client satisfaction and retention.
• Prepare and proceed with related paperwork (contracts, liquidations,..)
• Up-selling/ cross-selling on available clients.
• Finding new business opportunities by approaching new clients
• Supporting the team to prospect, pitch, and close sales.
• Engaging in search and research to identify customer’s key needs.

Who You Are

• Bachelor’s degree in Marketing, Business Administration, or related field
• At least 1 year of working experience as a Sales Account/ Client Success, or a similar role in the digital marketing industry
• Experience in professional client relationship management.
• Proficient English. 
• Strong communication, presentation, negotiation, and interpersonal skills and well-organized with a good sense of responsibility
• Good strategic thinking, analytical and listening skills.
• Clear mindset, result-oriented with passion for work
• Experience in a fast-paced work environment is a plus

Why You’ll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-3 months salary amount)
• Annual Leave: 15 days and other leave types
• Private Health Insurance
• TGIF, monthly birthday, and other fun events
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in a professional, active, international and dynamic environment

Last updated on Aug 13, 2024