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Driver Support Specialist

vejdnwjr36p6v7ne68sh98ue6ff9cr01dc8938pt87zmt8ftk7eqskzxqd17tk9y · 30+ days ago

Long Island City, NY, US

$79k+
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Full-time

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About Curb
Curb is reimagining urban mobility with a driver-first approach to ride-hailing. Bringing upfront pricing to the largest nationwide network of taxis and licensed for-hire vehicles, Curb is providing unparalleled transparency to riders and drivers alike. Curb is connected to over 100,000 drivers in dozens of cities across the US and UK, powering millions of taxi rides worldwide and facilitating billions of dollars in payment transactions annually through its open mobility platform.

Curb has built an innovative suite of products that provide a unified supply of taxis and licensed for-hire vehicles - the first of its kind to bring solutions for passengers, drivers, and fleet management. Their B2B services power millions of rides for transit agencies, healthcare providers, and businesses, while also providing effortless payments and advertising that reaches captive audiences of millions on Taxi TV.

Every day we take on the exciting challenges that come with building the mobility network of the future. Our teams of passionate entrepreneurs, creative thinkers, and change-makers are in our offices in Long Island City, NY (HQ), Northern Virginia, Las Vegas, and London.

Position Summary
Curb is looking for a go-getter to lead our on-sight driver recruitment efforts in our New York market. The ideal candidate is energetic and methodical. You will report to the Supply Director and act as the direct liaison between drivers and Curb. This is a fast-paced role, which requires the recruiter to be on sight at various locations throughout the week.

The Driver Field Operations Recruiter will work to promote, educate, and sign up the taxi and black car drivers interested in joining Curb.

Join us! We're working and playing at an incredible moment of joy and optimism. COVID-19 cases have decreased, restrictions are lifted, and people are going out again, albeit carefully. And Curb has a major role to play in helping those people get back out there safely.

What You Will Be Doing:

On-sight driver education will be your main focus
In this role, you will own the on-sight driver sign-up process and play a key role in successfully getting drivers down the funnel through to active drivers
Generating daily reports on activity, driver feedback, and location scouting.
Daily liaison between drivers and managers.
As a Street Team Recruiter, you will ensure the right people and processes are in place while closely collaborating with leadership to complete both short and long-term supply goals
Assess sign-up performance through observation and measurement, and suggest corrective actions as needed
Understand the entire end-to-end process, introducing tooling and implementing processes that remove points of friction and streamline the supply acquisition process

Requirements:

Fluent in English, a plus if bi-lingual Spanish
Able to work M-F, can be flexible to work weekends
Can communicate with our Curb team and drivers well
Organized and methodical
Previous sales or promotional experience is a bonus

#ZR •

Last updated on Oct 30, 2023

About the company

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