Browse
Employers / Recruiters

Customer Support Specialist (Italian)

lodgify · 30+ days ago
Barcelona - Cataluña
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.
Who we are

Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona. 

⭐ About the role

We’re looking for a Customer Support Specialist to join the Lodgify team in Barcelona!

As a Customer Support Specialist, your primary focus will be helping customers navigate and succeed with Lodgify’s software. You’ll become a product expert and guide customers in setting up their accommodation websites and growing their vacation rental businesses. Your day-to-day will involve promptly responding to support requests, troubleshooting issues, and offering advice to help customers get the most out of Lodgify.

⭐ How will you make an impact?:

  • Provide guidance to customers via email, phone, and chat.
  • Troubleshoot complex issues related to the Lodgify software.
  • Collaborate with our development team to resolve customer issues, gathering as much insights/feedback from our customers as possible
  • Identifying and documenting bugs or issues in the Lodgify software
  • Developing technical documentation for internal and external use
  • Ensuring customer satisfaction and timely issue resolution

⭐ What makes you a great fit:

  • Minimum 2 years of experience in customer support, tech support, or a similar role
  • Strong verbal and written communication skills in English and Italian are a must.
  • Excellent troubleshooting skills and ability to diagnose complex platform-related issues.
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Experience with CRM and customer support software like Zendesk, Intercom, or Freshdesk.

⭐ How can you earn extra bonus points?

  • Experience in the travel or hospitality industry is a plus!
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.

What's in it for you?*

🏠 The freedom to work from home any day that works for you.
🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August.
💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).
😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!
🚇 Flexible Remuneration options for your transportation needs.
🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.
🇪🇸 Free Spanish classes.
🤑 Boost your earning potential with our referral program that offers paid compensation.
🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!
🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.

*Benefits offered may differ based on the type of contract that is issued

So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English 😉


Last updated on Feb 3, 2025

See more

About the company

More jobs at lodgify

Analyzing

Barcelona, Catalonia

 · 

30+ days ago

Barcelona, Catalonia

 · 

30+ days ago

Barcelona, Catalonia

 · 

30+ days ago

 · 

30+ days ago

More jobs like this

Analyzing
Call Center Agent (m/w/d) - Kundenakquise
FFG FINANZCHECK Finanzportale GmbH ·  Financial comparison portal

Essen, North Rhine-Westphalia

 · 

30+ days ago

Telefonist:in (m/w/d) im homeoffice€12 - €13 / hour
persolowa ·  Fachkräftevermittlung

Cologne, North Rhine-Westphalia

 · 

30+ days ago

Quereinstieg Aachen Call center Agent (m/w/d)€2,323 / month
TalentiertStudiert ·  Bildungsdienstleistungen

Aachen, North Rhine-Westphalia

 · 

30+ days ago

Administrativo comercial€21,600 - €23,800
Jose Alapont Bonet SLU ·  Fabricación de componentes automotrices

Alzira, Valencian Community

 · 

30+ days ago

Taffe Telefonist (m/w/d) für unsere Recruitingprojekte / Personalberatung
Korneli Unger Personalberatung GmbH ·  Personalberatung und Recruiting-Dienstleistungen

Berlin, Berlin

 · 

30+ days ago

2500€ Call Center Agent m/w/d Mo-Fr 37,5 Stunden€2,500 - €3,000 / month
W&W Human Resources - Ivonne Wresch - ·  Personaldienstleistungen und Berufsberatung

Berlin, Berlin

 · 

30+ days ago

Kaufmännischer Sachbearbeiter(m/w/d)€15.38
TAV Arbeitsvermittlung und Bewerbercoaching Denis Tio ·  Arbeitsvermittlung und Bewerbercoaching

Mülheim, North Rhine-Westphalia

 · 

30+ days ago

Call Center Agent Inbound (m/w/d)€26,400 - €30,000
univativ GmbH ·  IT- und Projektdienstleistungen

Halle (Saale), Saxony-Anhalt

 · 

30+ days ago

Kaufmännischen Vertriebs-Sachbearbeiter*in (Mensch) - Teilzeit
Das Datenhaus GmbH & Co. KG ·  IT-Dienstleistungen und Softwareentwicklung

Karlsfeld, Bavaria

 · 

30+ days ago

Mitarbeiter Kundenservice (m/w/d)
BA Logistics GmbH ·  Logistikdienstleistungen für die Automobilindustrie

Dormagen, North Rhine-Westphalia

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your CV.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your CV. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status