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Field Technical Support Representative - Manhattan, NY

Negotiable
Full-time
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Field Technical Support Representative
Location: Manhattan, NY
Duration: Long-term
Rate: DOE

US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
  • The candidate role is to provide both virtual and on-site meeting/event support for Pharmaceutical.
  • MUST have Web-conferencing experiences, such as Zoom, WebEx, MS Teams, Blue Jeans, GoToMeeting or other tools. **WebEx and MS Teams web-conferencing tools are both used at Pharmaceutical and are the preferred candidate experience.
  • MUST have experience in providing small to large-sized virtual and on-site meeting/event support
  • MUST have strong interpersonal skills - the ability to support high-profile executives and to provide white-glove meeting/event support, to ensure an exceptional customer experience.
  • MUST have knowledge and experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events. **Cisco codecs and MTRs (Microsoft Teams Rooms) hardware are both used at Pharmaceutical and are the preferred candidate experience.
  • Video editing experience is preferred
  • The candidate must be able to manage an event from beginning to end. This includes planning, scheduling, testing, monitoring the event, identifying and correcting issues, and A/V editing at the end.

Last updated on Jul 12, 2022

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