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Field Technical Support Representative - Manhattan, NY

g9jdnwzjhnvto4vaplg752gwru3na902d0vak4s37zofm0lm6v3p80meq1rg0f08 · 30+ days ago

Manhattan, NY, US

Negotiable

Full-time

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Field Technical Support Representative
Location: Manhattan, NY
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job

The candidate role is to provide both virtual and on-site meeting/event support for Pharmaceutical.
MUST have Web-conferencing experiences, such as Zoom, WebEx, MS Teams, Blue Jeans, GoToMeeting or other tools. **WebEx and MS Teams web-conferencing tools are both used at Pharmaceutical and are the preferred candidate experience.
MUST have experience in providing small to large-sized virtual and on-site meeting/event support
MUST have strong interpersonal skills - the ability to support high-profile executives and to provide white-glove meeting/event support, to ensure an exceptional customer experience.
MUST have knowledge and experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events. **Cisco codecs and MTRs (Microsoft Teams Rooms) hardware are both used at Pharmaceutical and are the preferred candidate experience.
Video editing experience is preferred
The candidate must be able to manage an event from beginning to end. This includes planning, scheduling, testing, monitoring the event, identifying and correcting issues, and A/V editing at the end.

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Last updated on Jul 12, 2022

About the company

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