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Assistant Manager- CRM, Sports

viacom18 · 17 days ago
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Viacom18's JioCinema, India's premium digital streaming platform is now emerging as the undisputed leader in the realm of sports and premium entertainment. On sports, JioCinema is home to the India’s biggest live sporting event ‘The  Indian Premiere League’, and global sporting IPs like FIFA, IPL, LaLiga, amongst others. On entertainment, JioCinema, a powerhouse of stories boasts of a robust and diverse repository of riveting originals, digital film premieres, reality series, regional content, network content and curated entertainment and sporting content, all available for free. This along with the recently introduced subscription segment that will present real-time uninterrupted streaming of premium global titles from across leading studios like Warner Bros. Discovery, NBCUniversal is set to establish JioCinema as the ultimate entertainment destination. With 'new movies every week’, ‘new episodes everyday’, and ‘24x7 non-stop non-fiction reality and live sports in ultra-HD across languages and genres, Jio Cinema is a game changer in the Indian Entertainment Ecosystem. JioCinema is available for Android, iOS, and for web users on

What you’ll do?

  • Manage the Salesforce CRM system, including configuration, customization, data integrity, and user adoption
  • Create and maintain custom reports and dashboards to track key sales metrics (e.g. pipeline, lead conversion, deal size)
  • Develop and implement workflows and automation to streamline the sales process
  • Partner with the sales leadership to understand their needs and ensure the CRM effectively supports their activities
  • Cleanse and maintain accurate customer and prospect data within Salesforce
  • Enhance prospect/advertiser data through integrations which provide sales teams with valuable sales intelligence
  • Stay up-to-date on the latest Salesforce features and best practices
  • Generate ad-hoc reports to answer specific sales team and leadership inquiries
  • Train and support the sales team on utilizing Salesforce effectively
  • Collaborate with other departments to ensure data consistency across the organization

Who should apply?

  • Minimum 3-5 years of experience managing a Salesforce CRM system. If you have worked on deploying a SFDC instance from scratch that is a added bonus
  • Proven experience with Salesforce configuration, customization, and reporting
  • Strong understanding of sales processes and methodologies
  • Excellent analytical and problem-solving skills
  • Experience with data cleansing and management
  • Strong communication, collaboration, and interpersonal skills
  • Ability to work independently and manage multiple priorities
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint)
Viacom18 Media Pvt. Ltd. is one of India’s fastest-growing entertainment networks and a house of iconic brands that offers multi-platform, multi-generational, and multicultural brand experiences. Viacom18 defines entertainment in India by touching the lives of people through its properties on air, online, on the ground, in cinemas, and merchandise. Its portfolio of 38 channels across general entertainment, movies, sports, youth, music, and kids genres delights consumers across the country with its eclectic mix of programming. JioCinema, Viacom18’s OTT platform, is one of India’s leading streaming services and most popular destination for live sports. Viacom18 Studios has successfully produced and distributed iconic Hindi films and clutter-breaking regional films for over 13 years in India.

Last updated on May 31, 2024

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