At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.
Who we are
The Strategic Growth team plays a pivotal role in Attentive’s growth by fostering high-impact, long-term partnerships with our customers. Our mission is to unlock the full potential of the Attentive platform for each customer by delivering advanced strategic insights and real-time solutions. We are not just support — we are partners in our customers’ success, blending deep industry knowledge with data-driven execution to ensure optimal outcomes.
Why Attentive needs you
- Devise strategies and roadmaps together with prospects and existing customers, working cross-functionally across Sales, Customer Success, and Professional Services on how to improve and modernize a customer’s state of marketing
- Partner with key decision-makers to craft comprehensive marketing transformation strategies that go beyond short-term wins, focusing on long-term business value and growth
- Drive customer growth by translating data-driven analysis of customers' multi-channel marketing campaigns into a business case that leads to increased performance and incremental product adoption
- Provide leadership and direction for large, complex initiatives, aligning internal resources to ensure high-quality execution
- Develop content, tools, and methodologies that scale across Attentive’s customer base, incorporating cutting-edge industry insights and feedback into repeatable, high-value offerings
- Conduct account and industry targeted research to educate internal GTM teams and Attentive customers
About you
- Leadership & Vision: You’re a strategic thinker with 8+ years of experience in direct marketing, consulting, or martech. You’re passionate about shaping the future, not just reacting to the present
- Business Impact: You have demonstrated success in translating performance metrics into strategic, actionable insights that drive business outcomes for large organizations
- Relationship Builder: You excel in fostering high-level relationships, able to communicate effectively with C-suite leaders, and guide them toward critical decisions that shape their growth trajectory
- Creative Problem Solver: You enjoy the challenge of tackling complex problems with tailored solutions, always seeking the most effective way to deliver value
- Cross-functional Influencer: You have a strong ability to collaborate across departments and lead initiatives that require coordinated effort across Sales, Product, and Customer Success
- Execution-Oriented: You have a proven ability to manage multiple high-priority projects with precision, always keeping an eye on delivering results and impact
- Industry Knowledge: You understand how Attentive fits into the larger marketing tech ecosystem and have a keen ability to guide clients in integrating our platform for maximum impact
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The standard base salary range for this position is $120,000 to $175,000 annually + bonus/commission + equity + benefits
- This position is eligible for equity in the form of RSUs.
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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Last updated on Sep 13, 2024