B2B Sales Manager

The Wayfair Professional B2B Sales Department seeks a talented, entrepreneurial individual with a proven track record and a natural passion for leading and growing people. This role entails the direct supervision of a team of B2B Sales Account Managers specializing in commercial office sales, utilizing a hands-on approach to ensure consistent and effective delivery of new business through pre-generated leads and continual growth of established business accounts. 

What You'll Do:

• Supervise a team of B2B Sales Account Managers with varying skill levels and business experience.
• Coach Account Managers on strategies for developing new business through pre-generated leads and ensuring the growth of existing accounts by fostering and maintaining strong business relationships.
• Provide extensive coaching, consulting, and performance management through side-by-side observations, quality assurance (call monitoring) reviews, leading team meetings, and conducting regular performance assessments with direct reports.
• Motivate and engage the team to meet or exceed key performance and activity metrics.
• Develop team members into strong self-managers by honing their time management skills and selling techniques.
• Analyze sales trends based on historical data to ensure strong performance and address performance gaps.
• Make recommendations and take corrective action to manage the performance of direct reports, the team, and the B2B program as needed.
• Partner with cross-functional teams to establish feedback loops and address areas of need for commercial office customers in order to drive sales.
• Perform other job-related duties as required.

What You'll Need:

• 3-5 years of experience managing people in a professional environment, with a strong preference for management experience within B2B Sales, Account Management, or Customer Care roles in a commission-based environment.
• Experience or familiarity with the commercial office market is a plus.
• Bachelor’s degree (minimum).
• Proven understanding of best business systems, processes, and practices.
• Ability to work independently and collaboratively within a leadership team to plan, organize, set, and achieve priorities.
• Superior interpersonal skills (written, verbal, presentation).
• Ability to establish and maintain effective professional relationships, gain trust, buy-in, and respect with business partners.
• Strong analytical skills, with the ability to use and understand data to measure performance and influence outcomes to achieve objectives.

"The salary range for this position is $65,250-$76,500 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

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Last updated on Aug 28, 2024