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Senior Account Supervisor, Digital

DJE Holdings · 17 days ago
$132k+
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Full-time
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This role is open to be based from: Seattle, WA; Los Angeles, CA

Assembly Media Inc. is a subsidiary of Daniel J. Edelman Holdings, Inc. Built to thrive amid the full complexity of today's modern marketing, Edelman is the world’s largest independent communications agency. We help some of the world's most famous companies evolve, promote, and protect their brands.
 
At Assembly, we help Microsoft and its subsidiaries bring to life its mission: to help every person on the planet achieve more. We help them think beyond the product roadmap to find the best way to bring their unique stories to broad audiences. Our work is designed to capture the attention of our audience and breaking through crowded feeds by using cultural tensions at the heart of our briefs.   
 
We’re looking for a Senior Account Supervisor, Digital to join our award-winning team that grows and evolves brands through digital strategy, campaigns and content that earn our audiences’ attention.  This is a critical role supporting our largest accounts at Assembly—LinkedIn, Microsoft Cloud & AI Social, and Modern Work Creator Marketing). You will sit on a cross-market team (U.S., Canada + Colombia), unlocking growth on the account by driving time-sensitive proposals and programs in close partnership with a project manager. 
 
As a Senior Account Supervisor (SAS), you are part digital strategist and part client whisperer, but underpinning it all, you are passionate about everything digital. From community management to content planning, email marketing to website builds, channel strategies to paid media execution, you’ve seen it all—and you know how to craft strong proposals and assemble the right team to deliver it all.

Our team and work is growing exponentially, and you will help us convert potential opportunities into new lines of business.

Responsibilities:

  • Lead the development of time-sensitive proposals with existing Microsoft clients, showcasing our digital expertise and ability to scale.
  • You will work in lock-step with a Project Managers to review and respond to briefs, and partner with clients to define the opportunity.
  • You will champion quality and client/brand/product needs, guiding an integrated team to respond to these asks.
  • Serve as day-to-day contact for mid and senior level clients on these opportunities.
  • Understand the role of organic social for brands and have a perspective on what makes for compelling social content.
  • Manage multiple urgent projects, with the ability to manage up and down to ensure the team meets deadlines and expectations.
  • Build trusting client relationships across the brand’s organization, navigating client approval processes and structure.
  • Comfortable presenting to internal and client stakeholders of all levels.
  • Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.

Basic Qualifications:

  • At least 6 years of relevant experience living and breathing social and digital projects
  • Bachelor’s Degree or equivalent work experience

Preferred Qualifications:

  • Experience in an agency account role strongly preferred. Bonus points for experience leading/supporting an integrated social content engine.
  • Experience in a client service capacity. Demonstrated ability to clearly articulate progress and POVs—and address client concerns effectively.
  • Demonstrated track record of developing and executing successful digital programs.
  • Proven ability to lead and manage multiple medium or large-sized projects simultaneously.
  • Experience developing social campaigns, implementing best practices, and imparting knowledge to junior team members.
  • Passion for building and executing unique, fresh, and thoughtful social media strategies and campaigns across all channels in partnership with specialists across Social Strategy, Creative + Content.
  • Strong knowledge of content marketing, paid media/advertising, influencer marketing, and other digital disciplines
  • Superior written and verbal communication skills, and comfort presenting to groups.
  • Engaging, collaborative and inclusive work style with a human-first attitude (this is super important!)
Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.
 
We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.
 
Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world.  Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.
 
Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.

Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law. 

Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

Last updated on Feb 9, 2024

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About the company

DJE HoldingsDJE Holdings is an investment firm that focuses on acquiring and building businesses in the financial services, technology, and healthcare sectors.

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