Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact.
Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our
Leadership Principles every day.
Who You Are
Brightwheel is seeking a trainer for our customer-facing teams. You are a teacher and coach at heart and are excited to connect our customer-facing teams with the skills they need to best serve our customers. In particular, you are excited to help new team members ramp over their first 30 days by fully owning their ramp plan. This will include ownership over training and ensuring new customer-facing team members are hitting the necessary metrics in their first 30 days at brightwheel.
After the initial 30 day new-hire training period, you will collaborate with stakeholders to identify additional training needs through 90 days by providing continuous learning focused on overall knowledge gaps.
You can effectively organize and run training sessions in one-on-one or group settings, designed to help new hires learn their role, core processes, product knowledge, and internal systems. All of your work is carefully designed and self-managed to ensure new team members begin to contribute to team goals by the time they’ve completed the 30-day ramp plan.
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits.
Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend. For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. In addition to equity, our annual cash compensation for this in all US-based locations is an on target earnings of $70,000 - $90,000.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.