Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
LISBON
Our Lisbon office is located in Portugal's cosmopolitan capital. In this office, Farfetchers like to have catch ups in the ball pit or creative moments by the grand piano!
THE ROLE
The Consumer Payments team's mission is to ensure our customers have a seamless and efficient experience checking out at Farfetch. We focus on offering localized payment methods and currencies, delivering flexible payment experiences, and collaborating with top-tier payment providers across markets. As part of the wider Farfetch FinTech organization, this role offers the opportunity to work alongside some of the largest players in the payments industry, including Crypto providers and digital wallets, in a dynamic and innovative environment.
Reporting to the Payments Operations Lead, your primary responsibility will be to identify and implement solutions tailored to the payment needs of our consumers and partners. This role demands a combination of strategic thinking, practical problem-solving, and a commercial mindset to enhance and expand our expertise in payment solutions.