Director of Sales Operations-Club Channel

The Vita Coco Company, created in 2004 by Co-CEO Michael Kirban and Ira Liran, produces the leading brand of coconut water in the United States with a growing presence around the world. The Vita Coco Company’s brands include the leading coconut water, Vita Coco; clean energy drink Runa; premium canned water, Ever & Ever; and protein-infused water, PWR LIFT.

In 2021, The Vita Coco Company became a publicly traded, Public Benefit Corporation. With a growing portfolio of natural products, The Vita Coco Company has identified its public benefit purpose as creating ethical, sustainable products that uplift communities and do right by our planet by harnessing and protecting nature’s resources.

In 2022, The Vita Coco Company was certified as a B Corporation™ furthering the Company’s commitment toward operating its business as a force for good, while delivering better-for-you products.

Vita Coco is headquartered in New York City with international offices in Hong Kong, Singapore and London.

Vita Coco was founded to help people drink a little better and eat a little better so they can live a little better. Starting with a single coconut water drink in 2004, Vita Coco today offers a range of food and beverage products that are sold in over 30 countries, globally. The company’s vision: “to be all things coconut,” to consumers around the world.

In a nutshell…

…we are looking for a Director of Sales Operations!

The Director of Sales Operations is the principal coordinator of the Strategic Accounts Club and Operations/Supply Chain business plans. They will oversee the business process through various reporting sources, while supporting the sales team with operational updates. They will deliver sales approaches to achieve profitability and revenue goals, support account management with key customers, and translate supply chain updates into winning customer plans. Finally, this individual must be comfortable with a fast-paced environment, embrace change, and lead challenging discussions around a complex supply chain. The Director of Sales Operations will report into the VP of Strategic Accounts. The role is based out of New York, NY.

Main Responsibilities:
• Work with the Direct Sales leadership team to align on specific customer plans and actions, and cascade objectives and timing to responsible cross functional teams
• Work closely with the Operations and Supply Chain team members to map and understand the end-to-end supply chain complexities as it relates to the Club Sales team objectives
• Support the sales team as the operations lead in key retailer meetings
• Track strategic account plans with various reporting and analytical metrics
• Understand forecasting accountability for everyday business as well as innovation opportunities
• Implement processes that can streamline sales and eliminate inefficiencies
• Produce high quality business analysis to support decision making process with sales team

Qualifications:
• Years of experience: 8-10 years of experience in relevant industry and categories
• Sales / Operations / Supply Chain Background Preferred
• Strong analytical skills with the ability to read and interpret data and develop recommendations based on business initiatives and strategy
• Strong project management, organizational skills, and attention to detail
• Ability to manage multiple priorities
• Must be able to communicate effectively and create, manage and maintain solid relationships with internal and external partners including Club retailer leadership
• Demonstrates a high aptitude for analytics, organization, and process development
• Ability to work collaboratively across various departments
• Familiarity with industry trends and best practices in sales operations

At The Vita Coco Company, compensation decisions are dependent upon a variety of factors, which may include, but are not limited to skill set, experience, education, training, licensure and certifications, knowledge and abilities of the applicant, alignment with market data, and other business and organizational needs. A reasonable estimate of the current pay range for this position is $100,000-$120,000. This range may vary for positions that will be performed outside of California, Colorado, Nevada, New York City, Westchester County, NY, Rhode Island, or Washington.

Vita Coco Co. is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religion, color, national origin, gender, sex, sexual orientation (including transgender status, gender identity or expression), physical or mental disability, genetic information, marital status, AIDS/HIV status, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Last updated on Feb 3, 2025