Graduate Software Configurator

We are actively hiring for a new intake of Graduate or Junior Software Configurators to join our amazing Implementation Team.

The role would suit someone looking to develop a career in the Mar-Tech industry, who is keen and eager to learn about our world class Storyteq product suite, who enjoys working with customers and has the tenacity to succeed.

We are open to receiving applications from candidates who fall into the following categories:

• Computer Science Graduates
• Marketing Graduates
• Individuals working in a client services capacity within the marketing technology industry who are now seeking a step up in their career

Successful candidates can expect to receive full training on our Storyteq product and be well-equipped to carry out the responsibilities of the role prior to being released into assisting with client configurations. In addition to our impressive training programme, you will also be assigned a mentor, who you will shadow in your first 2-3 months to ensure you have all the skills and knowledge required.

Software Configurators at Storyteq are responsible for piecing together the building blocks of the system to deliver Storyteq solutions which meet the needs and expectations of our clients and internal customers. Storyteq is a dynamic, fast changing and uniquely configurable product, and as such Configurators will need to stay abreast of Product evolution and contribute to solution design on a project by project basis.

Once you have completed training, you can expect to hold the following responsibilities:

Key Responsibilities:

• Clarifying requirements and deadlines associated with allocated projects
• Actively contribute to development of Storyteq solutions for all projects
• Seek to improve builds as the opportunity presents
• Delivery of builds to agreed deadlines
• Maintain project documentation and provide timely updates as required
• Ensure builds conform to agreed standards as applicable
• Test and troubleshoot all work before playing back to the project Lead

Requirements

• Strong interpersonal skills, particularly in communicating and influencing others of all levels within ITG and the client’s business
• Excellent attention to detail
• First-class problem-solving skills
• Strong written and verbal communication skills
• Ability to manage time effectively in order to meet deadlines
• Self-motivated with the enthusiasm and drive to continually develop skills and knowledge, with ability to take initiative and ownership of projects
• Ability to work on multiple projects to tight deadlines
• Strong administrative skills
• Comfortable dealing with and resolving ambiguity
• Project Team ITG Values at all times
• Any marketing domain understanding, ideally of the workflows and processes from briefing to creation of marketing assets would be advantageous, although not essential

Benefits

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity!

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

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Last updated on Aug 1, 2024