WooCommerce Product Leadership

We're looking for Product Leaders to join Woo, one of the most popular ecommerce platforms on the web, powering millions of stores, including our own at woo.com. In fact, one in five online stores is powered by Woo, including the Bjork’s official store, and the New Zealand All Blacks rugby team’s official store. Built on WordPress, Woo empowers anyone, anywhere, to sell anything. We partner with global technology brands such as Stripe, PayPal, Google, TikTok, Pinterest, Klaviyo and others, integrating their services with Woo to provide all the tools businesses need to run and grow their online stores. 

In this role, you will drive the strategic direction of merchant and consumer-facing payment products, as well as the platform strategy that powers these products. You will guide the vision, direction, and priorities, to enhance and transform the experience of our payments and checkout products and will partner closely with cross-functional teams and leadership across engineering, design, marketing, operations, customer success, business development and sales to build alignment in business and product strategy. You will create roadmaps in service to our customers, finding opportunities for monetization that create mutual value exchange for our customer and business, and align closely with the overall WooCommerce product, to ensure seamless experiences. You will be a growth hacker, using optimal product experiences, and partnering with marketing to increase the penetration rate of Woo owned payments products. You will work closely with payment providers to ensure our products are leveraging their capabilities and integrations appropriately. 

This role is for you if you are customer obsessed, and are as energized with guiding the 30k foot view, as you are sweating the details! You care about the experiences you provide to customers, and their shoppers. You take pride not only in what you build, but how you build, helping increase scale, productivity and efficiency in execution. You know the fine balance between empowering your teams, while giving them guidance in how to operate. Your decision process is guided as much in being data-informed, as it is from intuition of your past experiences and listening to your customer. You are equally comfortable in building both iterative and transformational products, with a passion for challenging the status quo and removing blockers. This position is an opportunity to join a fast growing unit within a diversified conglomerate of internet companies that are collectively democratizing publishing and commerce.

Woo, as part of the broader Automattic ecosystem,  is always looking for people who are passionate about ecommerce, enterprise software, and making the web a better place. If you’re interested in joining our team, use the form below to tell us more about you and your interests.

About Automattic

We are the people behind WordPress.com, Woo, Jetpack, WordPress VIP, Simplenote, Longreads, The Atavist, WPScan, Akismet, Gravatar, Crowdsignal, Cloudup, Tumblr, Day One, Pocket Casts, Newspack, Texts, and more. We believe in making the web a better place.

We’re a distributed company with 1,932 Automatticians in 95 countries speaking 119 different languages. We’re committed to diversity, equity, and inclusion, and our common goal is to democratize publishing and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source and the vast majority of our work is available under the GPL.

We strive to live by the Automattic Creed.

Diversity, Equity, & Inclusion at Automattic

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning.

DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Come work with us.

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Last updated on Aug 19, 2024