Browse
Employers / Recruiters

ServiceNow Developer/SME

redhorsecorp · 30+ days ago
Remote
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.
About the Organization
Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivated, and talented people with a passion for doing what's right, what's smart, and what works.

About the Role
Join Redhorse as a dynamic ServiceNow Subject Matter Expert (SME) and Developer, where you'll be at the forefront of revolutionizing the Directorate of Information Management and Technology (IM&T) at a DoD agency. This is your chance to lead the charge in transforming IT landscapes by designing, developing, and implementing cutting-edge scaled-agile (SAFe) features within ServiceNow, while seamlessly migrating critical data from Jira. Enjoy the flexibility of a fully remote position with quarterly travel to Arlington, VA, and/or Mechanicsburg, PA. Be a catalyst for change in a major government modernization initiative—your expertise can shape the future of government technology!

Key Responsibilities

  • Spearhead the upgrade from ServiceNow Strategic Portfolio Management (SPM) Standard to SPM Professional.
  • Showcase the power of SPM Professional through engaging demonstrations, focusing on scaled-agile features like Strategic Planning > Enterprise Agile Planning (EAP) and Scaled Agile Framework apps.
  • Drive the implementation of ServiceNow's scaled-agile (SAFe) features, from discovery and design to configuration and testing.
  • Lead discovery workshops to evaluate the downstream impact and dependencies of scaled-agile configurations on ongoing ServiceNow development.
  • Conduct a thorough current-state technical assessment of the ServiceNow platform to recommend innovative solutions that meet business requirements.
  • Transform business requirements into actionable epics, features, and user stories.
  • Develop a solution backlog and lead backlog refinement and sprint planning sessions.
  • Collaborate with product teams to strategize the migration of data from Jira to ServiceNow.
  • Execute the migration of project, board, and issue data from Jira to ServiceNow with precision.
  • Create and maintain comprehensive technical documentation and knowledge transfer guides for IM&T personnel.
  • Develop and deliver impactful training materials and demonstrations for ServiceNow users.
  • Serve as the go-to ServiceNow SME, keeping stakeholders informed about ServiceNow license/platform upgrade features.
  • Provide insightful weekly status reports on progress to IM&T.
  • Engage in meetings, lead initiatives, and coordinate efforts as required.
  • Embrace additional duties as assigned.

Required Experience/Clearance

  • Current Secret security clearance is required.
  • 10 years of relevant experience with a Bachelor's degree in a related field; 8 years with a Master's degree; or 14 years with a High School Diploma/equivalent.
  • Expertise in developing and configuring ServiceNow, especially the Strategic Portfolio Management (SPM) Professional application.
  • Proficient in ServiceNow workflows, UI policies, permission management, and business rules.
  • Deep understanding of SPM features (Innovation, Demand, Agile Development, Project and Portfolio Management, Enterprise Agile Planning (EAP), and Scaled Agile Framework apps).
  • Experience with the Scaled Agile Framework (SAFe) and Agile development processes in large-scale enterprises.
  • Knowledge of SAFe and Scrum methodologies and their integration within the ServiceNow environment.
  • Proven experience in migrating data from Jira to ServiceNow.
  • Strong communication skills and the ability to collaborate effectively with Product Owners, Scrum Masters, and stakeholders.

Desired Experience

  • 3+ years of hands-on experience developing and configuring ServiceNow (particularly SPM applications).
  • 3+ years of experience with the Scaled Agile Framework (SAFe) and Agile development processes in large-scale enterprises.
  • ServiceNow Certifications (CAD, CIS, or other relevant certifications).
  • SAFe Certification (or equivalent Agile framework certification).
  • Experience with enterprise-level integrations; familiarity with APIs (REST/SOAP) and integration tools/plugins for ServiceNow.
  • Experience with IT Service Management (ITSM) or IT Operations Management (ITOM).
Equal Opportunity Employer/Veterans/Disabled 
 
Accommodations:
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at Talent-Acquisition@redhorsecorp.com
 
Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

Last updated on Feb 4, 2025

See more

About the company

More jobs at redhorsecorp

Analyzing

Herndon, Virginia

 · 

30+ days ago

Denver, Colorado

 · 

30+ days ago

Washington, District of Columbia

 · 

30+ days ago

Falls Church, Virginia

 · 

30+ days ago

More jobs like this

Analyzing

New York, New York

 · 

30+ days ago

San Francisco, California

 · 

30+ days ago

Web Engineer
U
Upworthy ·  Viral content for social good

 · 

30+ days ago

Remote

 · 

30+ days ago

Remote

 · 

30+ days ago

Des Moines, Iowa

 · 

30+ days ago

South Jordan, Utah

 · 

30+ days ago

Tampa, Florida

 · 

30+ days ago

Web Site Designer
TT
The Talently ·  AI recruitment platform

California

 · 

30+ days ago

Apttus CPQ Developer
C
crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

Minneapolis, Minnesota

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your CV.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your CV. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status