The Escrow officer is responsible for any and all things involved on all their files. It is the Officer's responsibility to make sure that the files on their unit are being handled properly. This involves auditing work completed by processors and assistants. Accept input and new ideas from all to make sure the unit runs more efficiently.
MUST HAVE A MINIMUM BOOK OF BUSINESS OF $15,000 A MONTH. Qualifications
REQUIRED QUALIFICATIONS:
All capabilities of a basic processor, assistant, Sr. Assistant, Jr. Officer Run a Sale/Refinance unit from opening to closing
Answer questions/give direction to the processors/assistants
Have full knowledge of escrow and be able to resolve situations/issues/problems that may arise
Delegate work load on a daily basis to ensure work is being completed on time or in a timely manner and that no one is overwhelmed
Handle all customers and/or phone calls that exceed the capabilities of the processors/assistants and Jr. Officers
Ensure that your entire unit is delivering excellent customer service
Provide training to the assistants/processors and Jr. Officers to ensure their opportunity for advancement
Be aware and resolve any situations that arise within the unit
Aid in the work load when the processors and/or assistants are swamped
MUST have a minimum book of business of $15,000 a month
An Escrow Officer should be proficient ( "error-free”) in the above responsibilities to be ready for advancement to the next level as an Escrow Manager/Supervisor, and have a minimum of 5 years verifiable Escrow Officer Experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
ControlID: 14.234.89 SHR
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Last updated on Nov 2, 2016