Senior Work Crew Lead

Senior Site Supervisor

In Person at our Rochester, NY 

Anticipated deadline to submit application: September 15, 2024. Position may close early if application limit is met. Apply promptly for full consideration.

The Opportunity

Site Supervisors help prepare our participants, people with recent criminal convictions, for securing employment. They support, supervise, and train work crews of 6-8 participants, while ensuring a safe work environment, excellent levels of customer service to our partners, and quality of work product / service delivery. Site Supervisors create uplifting work environments for our participants that ensure their safety, provide on-the-job coaching, encourage and empower team members to seize each opportunity for building knowledge and skills and foster engagement and accountability across the crew. 

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.

Who You Are

• You have strong organizational skills and can delegate, prioritize, and manage your team’s time effectively to meet project deadlines; you operate under pressure with ease
• You pride yourself in your ability to communicate and resolve conflicts effectively with individuals of varying backgrounds and experiences.  You recognize the value of continuous communication, looping others into project status and any arising challenges
• You have a proven track record of leading teams to achieve success
• You enjoy supporting others to solve routine challenges; personally you’re mechanically inclined, able to diagnose issues with equipment and propose solutions to solve/address
• You’re deeply passionate about and committed to social justice 
• You’re respectful, fair, and patient
• You believe in hard work, efficient and friendly customer service, and teamwork and collaboration to drive results  
• You exercise compassion toward the team you’re leading and balance this with a straightforward approach that ensures you meet the needs of your customers
• You foster strong team spirit and enjoy providing 1:1 support to team members who may need a little extra encouragement

The Nitty Gritty Qualifications

• Valid driver’s license with good driving record
• Must be able to: Consistently lift and move objects up to 75 pounds; stand, kneel, bend, and climb in order to complete projects; work outdoors; walk or stand for long periods of time; drive a 12 passenger van with an attached trailer; operate a smartphone
• Previous safety training preferable, though training will be provided to hired candidate
• 3+ years of supervisory experience in a related field (eg, construction, landscaping, building maintenance, grounds maintenance, land surveying)
• Completed advanced certifications or specialized training relevant to the work or equipment used on the work crew. Including:
  
  • Baseline required trainings: First Aid/ CPR, OSHA-10, Bloodborne Pathogens
  • Completed most or all of the following training:
  • Chainsaw training
  • Forklift Certificate
  • Contractors or General Contractor License (eg, C-27 Landscaping, C-33 Painting)
  • Hazwopper
  • OSHA-30 General Industry
  • Specialized Equipment/Tool Training
  • Training and Development to Be a More Effective Manager

Additional Responsibilities

These responsibilities are representative, but not all-inclusive, of the responsibilities of this role:

Crew Oversight

• Ensure customers’ work orders are completed to a high standard on a daily basis
• Establish and maintain positive staff morale through modeling sound leadership and teamwork
• Assign job duties to crew members and set reasonable goals for completion
• Monitor crew members on job performance and productivity, providing appropriate feedback and/or additional training as needed
• Maintain a line of sight of all participants
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations and by reporting any matters that threaten the smooth operation of the training crew to your supervisor

Administrative Support

• Comply with company time and attendance (T&A) processes, which includes ensuring that participants accurately record their work time, ensuring that participants receive any required rest breaks and meal periods, and timely reviewing and approving participant time records on a daily basis.
• Document all participant and employer contact, activities, and outcomes in our case management system (Salesforce)
• Perform other job-related duties and responsibilities assigned from time to time

Compensation and Benefits

The salary range for this position is $28.2418/hr. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer.

We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

More About Us

The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we’re passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all.

People who are justice involved, people of color, people who identify as LGBTQ+ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO’s commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.

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Last updated on Aug 20, 2024