Position Title: Cloud Support Engineer
Location: Seattle, WA Position Description The Cloud Support Engineer is responsible for designing, implementing, and supporting the operational aspects of *** Investment Managements Cloud Program including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response. They work as part of a larger organization consisting of Cloud Platform Engineering, Development, InfoSec and Site Reliability Engineering teams to build effective, secure, and scalable solutions to meet explosive business growth.
Primary Responsibilities: Provide frontline Cloud operational support, incident management, and administration for *** including AWS, Snowflake, MongoDB Atlas, and Confluent Cloud
Identity and Access Management across various Cloud platforms
Cloud secrets management including deployment, rotation, and tooling integration
Design and implement centralized observability and monitoring/alerting solutions to ensure availability
Manage Cloud backup and recovery solutions for critical infrastructure
Assist with implementation of Cloud Security policies and guardrails
Create and maintain Terraform IaC to ensure architectural consistency and security
Design and implement best practices for operational excellence, security, reliability, performance, efficiency, and cost optimization across Cloud platforms
Create and maintain documentation related to the *** Cloud Program
Mentor junior team members on secure Cloud Ops design principles and IaC
Stay current with industry trends and lead operational innovation initiatives
Job Requirements: Bachelors degree in Information Technology or equivalent experience
AWS Cloud Architect Associate certification or equivalent
3+ years hands on AWS Support experience
5+ years hands on experience in Information Technology, preferably in financial services
Strong knowledge of Terraform or Python based orchestration tooling and source control experience (Github)
Knowledge of Identity and Access Management technologies and best practices
Familiarity with cross-cloud monitoring solutions (DataDog preferred)
Cloud Incident Management experience and ability to participate in on-call rotation
Experience with backup and recovery tooling (AWS Backup preferred)
Experience working with Linux/UNIX and Docker or other container technologies
Able to work as part of a high performing, collaborative team with minimal supervision
EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. •
Last updated on Nov 17, 2023