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Change and Adoption Consultant

lvs1 · 30+ days ago
Negotiable
Full-time
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Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions to your client and want to work for a company that is committed to excellence?

We are looking for a passionate and dynamic Change and Adoption Consultant/SME for our Toronto branch who will deliver consultative services directly to clients and build relationships with stakeholders and project teams! You will lead projects to empower your clients to achieve digital adoption.

A Day in the Life:

  • Create engaging Adoption Plans with stages, deadlines, and goals to increase enterprise adoption of technology products – specifically Microsoft 365
  • Prepare communication plans and messages for employees, executives, and project stakeholders
  • Set instructional end goals, create content that matches them and facilitate training sessions
  • Work with subject matter experts and lead workshops to identify where employees need help
  • Create compelling presentations and instructional material
  • Analyze and apply trends and best practices in technology adoption
  • Devise modes of assessment to measure the effectiveness of the Adoption Plan 

What You Bring:

  • Senior Change Lead with experience leading digital transformation projects
  • Ability to translate technical content into accessible end user training materials
  • High-level technical knowledge of Microsoft 365, specifically SharePoint Online and CoPilot AI
  • Experience managing multiple stakeholders and giving executive presentations 
  • Experience designing training plans, conducting learning needs assessments, designing training materials and facilitating requirements workshops
  • Experience creating end-user supporting documentation such as FAQs (Frequently Asked Questions), Quick Reference Guides (QRGs), training presentations, and demonstrations
  • Able to work in a team environment, meet deadlines and take on responsibility and accountability
  • Ability to work collaboratively to engage expertise from various business units to develop learning solutions that bridge knowledge and process gaps
  • Advocate for enterprise technology adoption

What makes You Extra Awesome:

  • Prosci Change Practitioner Certification
  • Microsoft Service Adoption Specialist Certificate
  • Certifications in Microsoft Technologies such as: M365, SharePoint, Teams, Microsoft Office, etc.

Why Work at Long View?

  • Interesting Work – Be part of exciting projects while accessing all the latest technologies
  • Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
  • Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities


Internal use only: RBE


Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
 


Last updated on Oct 7, 2024

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