Business developer - Customer Success Specialist | Healthcare sector

Are you a driven Business Developer and/or Customer Success Specialist with a passion for the healthcare sector? Are you eager to embrace a thrilling new challenge where innovation meets impact? Join at the forefront of medical technology as a Business Developer - Customer Success Specialist | Healthccare sector, where you’ll play a pivotal role in shaping the future of healthcare with cutting-edge solutions. If you’re excited about driving growth, building relationships, and transforming the healthcare landscape, this is your chance to make a real difference!

About Our Client

Our client is a pioneering startup at the forefront of Health AI, GenAI, and Conversational AI. Founded by a team of visionary serial entrepreneurs with an impressive track record in MedTech and Software, they are on a mission to transform the healthcare landscape. Their flagship product, a cutting-edge virtual healthcare secretary, is designed to manage patient calls with exceptional efficiency and precision. As they prepare to launch additional groundbreaking products, this is a thrilling opportunity to join a company poised to make a significant impact in the industry!

What Our Client Offers

Our client offers a compelling opportunity to be part of a groundbreaking startup that is reshaping the healthcare landscape. As a permanent, full-time team member based in Montreal’s vibrant Westmount area, you will enjoy a competitive base salary with the potential for additional earnings through a performance-based bonus structure of 25-30%. The role comes with two weeks of paid vacation and comprehensive collective insurance covering dental, vision, and wellness services such as massage and physiotherapy. You will have the chance to work alongside a highly skilled scientific and technical team, contributing to innovative projects that are set to make a significant industry impact. Additionally, the company provides numerous opportunities for professional growth and development in a dynamic, collaborative work environment where your contributions are valued.

Development Perspectives

Our client is committed to your professional development and career growth. As the company expands, so will your opportunities for advancement within this ambitious growth plan. Your role will be crucial in shaping the company's success and making a lasting impact.

Your Tasks

In this role, you will be the first salesperson in the team, and your responsibilities will include:

• Lead Engagement: Schedule and conduct meetings with existing leads and potential clients across Quebec.
• Product Presentations: Present their innovative products to doctors, practitioners, and administrative staff.
• Sales Management: Persuade clients to adopt the company’s solutions, oversee onboarding, and provide excellent after-sales support.
• Client Relationship: Act as a trusted advisor, managing a portfolio of clients and ensuring their success with the solutions offered.
• Sales Targets: Meet and exceed sales targets, contributing to the company's growth and success.
• Industry Networking: Represent the company at medical conferences and other industry events to build their presence.
• Record Keeping: Maintain accurate records of sales and customer interactions in the CRM system.
• Internal Collaboration: Advocate for clients’ needs and work with internal teams to enhance the client experience.
• Continuous Learning: Stay current with the latest clinical data and research to effectively engage with healthcare professionals.

Your Profile

Our client is seeking a highly motivated and experienced individual with:

• Education: Bachelor’s or Master’s degree in Business Administration or a relevant scientific field, with experience in sales.
• Experience: Minimum of 5 years of relevant sales experience in the healthcare sector, particularly with hospitals and clinics.
• Technical Skills:
• Sales Expertise: Demonstrated ability to drive sales and negotiate effectively.
• Communication: Strong interpersonal and networking skills to build and nurture relationships.
• Organization: Excellent at planning, managing tasks, and paying attention to detail.
• Self-Motivation: Proactive and driven with a confident approach to tasks.
• Clinical Data: Skilled in interpreting and presenting complex clinical information.
• Adaptability: Flexible and capable of adjusting to evolving products and healthcare systems.
• Language Skills: Bilingual in English and French, with strong communication abilities in both languages.
• Driver’s License: Valid driver’s license is required.
• Non-Technical Skills:
• Problem-Solving: Excellent at diagnosing issues and developing practical solutions.
• Team Collaboration: Effective at working with others and communicating clearly.
• Project Management: Proficient in managing multiple projects and meeting deadlines.
• Innovation: Passionate about new ideas and dedicated to continuous learning and improvement.
• Travel Readiness: Willing and prepared to travel and occasionally stay away from home as needed.

How to Apply

If you’re enthusiastic about the chance to join an innovative company and meet the qualifications outlined, we’d love to hear from you. Please submit your application and resume as soon as possible.

•

Last updated on Aug 23, 2024