Job Summary - The Architect at Hotstar plays a crucial role in defining and architecting products, algorithms, and data systems that are integral to the customer experience. The focus is on leveraging data, metrics, algorithms, and incentives to drive innovation and scalability across the company. This cross-functional position requires collaboration with core software systems throughout the organization.
About the team
Business Team: Customer Experience Engineering Team;
Sub-team: Discovery (Home, Personalization and Search)
The Customer Experience (CEX) team at Disney+ Hotstar creates delightful experiences for our 150+ million users across multiple countries. We manage the entire customer journey, from signup to personalized content viewing on various devices. Our fast and intuitive experiences cater to different user segments, including mobile and living room viewers. Backed by distributed services, we innovate through experimentation and data-driven decisions.
The Discovery Team focuses on revolutionizing content discovery. We aim to provide users with an intuitive and personalized experience, enabling seamless exploration and enrichment of their interests. Collaborating with developers, data scientists, designers, and curators, we enhance algorithms and recommendation systems. By analyzing user preferences and behaviors, we deliver immersive content discovery.