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Sales & Marketing Operations Specialist

hctec · 30+ days ago
Brentwood, TN, US
Negotiable
Full-time
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POSITION SUMMARY:

The Sales & Marketing Operations Specialist will play a key role in supporting our sales and marketing teams with system support, managing data, reporting, and coordinating various initiatives to drive revenue growth and enhance customer engagement.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Sales & Marketing Systems Support

  • Manage, administer and maintain the sales CRM and related systems, to include enhancements and improvements
  • Manage and validate the integrity of sales data within the systems
  • Support of system tools such as Definitive, Engage, Salesforce

Sales Reporting

  • Primarily using CRM, generate reports and dashboards to provide KPIs and other key performance metrics
  • Track and report sales pipelines, forecasts, and other sales reports relative to sales target and performance
  • Collaborate with finance, payroll, recruiting and marketing as needed
  • Other ad hoc reporting and projects as required

Sales Implementation

  • Provide support to sales and marketing leadership in implementations of strategies, action plans
  • Ensure alignment between sales strategies and system capabilities
  • Serve as a subject matter expert on sales operations, providing assistance to team members

Marketing Support

  • Work with marketing team to develop sales materials, collateral, presentations, etc.
  • Assist marketing with events, conferences and trade shows
  • Support marketing team on other projects

Education:

  • Bachelor’s Degree business administration, finance, or related field preferred. A combination of education and experience that provides the required knowledge, skills, and abilities may be considered

Experience:

  • Minimum of 2 years’ relevant experience as a in sales operations, with the ability to interpret data, identify trends and create actionable insights
  • Strong skills in data analysis tools including Microsoft Excel, and data visualization software (e.g., Tableau, Power Bi, PowerPoint)
  • Prefer experience working with sales and marketing CRM systems (e.g., Salesforce, Talent Rover)
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
  • Detail-oriented with a focus on accuracy and quality in data analysis and reporting

INDCORP

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

  • Occasional travel, as needed

Last updated on Dec 27, 2024

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