Browse
Employers / Recruiters

Field Operations Agent, Hilton Head

avantstay · 30+ days ago
$39k+
Estimation
Full-time
Apply

Who we are

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for

As a Field Operations Agent, you will support the management team in all the day to day operational activities related to our AvantStay properties in the designated area. You will ensure a superior guest experience by auditing properties, maintaining supplies, and responding to concerns in a timely fashion. This position does require close proximity to the market and will require frequent travel to various sites within the area.

Must reside within a short drive of our vacation rental properties in the designated area.

What you’ll do

You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:

  • Reporting to the Area Manager and performing assigned, routine, and manual tasks and providing support as directed.
  • Conducting regular inspections of properties within your designated area to ensure compliance with AvantStay standards and regulations.
  • Maintaining inventory and stock supply and ensuring that each market property has the necessary supplies and equipment to function effectively.
  • Responding to issues or requests via emails, calls, texts, Slack messages, and tickets from guests or homeowners in a timely and effective manner, providing excellent customer service, and appropriately escalating the matters to the Assistant Area Manager or Area Manager as the main point of contact for the guest or homeowner.
  • Performing minor housekeeping or routine rental maintenance tasks as needed, such as changing linens, moving furniture, assembling products in the homes, cleaning, changing light bulbs, troubleshooting cable, or addressing Wi-Fi issues.
  • Frequently traveling to various properties within the designated area to support operations and ensure compliance.

Requirements

  • 1+ year of hospitality or customer-facing experience
  • Basic skills in Microsoft Office (Excel, Word & PowerPoint); Knowledge of Salesforce a plus
  • Ability and available to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
  • Access to reliable transportation and a valid driver’s license
  • Ability to spend a majority of working time standing, walking, and driving to properties.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull, and lift more than 25 lbs.
  • Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
  • Experience in Hospitality and/or Real Estate are a plus
  • Must reside in the designated area.
  • Business needs dictate hands on in market presence.

Benefits

  • The role has an hourly rate of $18-22 dependent on your skills and experience
  • Benefits and Paid Time Off
  • Company-sponsored insurance (medical, dental, vision, life, etc.)
  • Team bonding and off-site events
  • Complimentary and discount stays at AvantStay properties
  • Parental leave
  • Fitness Reimbursement
  • Mileage Reimbursement

When you join AvantStay

You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

No soliciting from staffing agencies. Thank you!

Last updated on Mar 6, 2024

See more

About the company

More jobs at avantstay

Analyzing

Los Angeles, California

 · 

30+ days ago

Big Bear Lake, California

 · 

30+ days ago

Remote

 · 

30+ days ago

Remote

 · 

30+ days ago

Remote

 · 

30+ days ago

More jobs like this

Analyzing

Glasgow, Kentucky

 · 

30+ days ago

Coordinator$35.89+ / hour
D
dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5

Framingham, Massachusetts

 · 

30+ days ago

Traffic Assistant-General Admin$41k+
3
3djdnw5yqdh8wl3frr5t6561tvvokq01affwpxt3lcutzo4f8yt1aeiy3msk02or

Omaha, Nebraska

 · 

30+ days ago

Bakersfield, California

 · 

30+ days ago

Call Center Dispatch$52k+
G
global-channel-management-inc

East Hartford, Connecticut

 · 

30+ days ago

Coordinator$39k+
R
rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr

Kissimmee, Florida

 · 

30+ days ago

Customer Service/Dispatcher$55k+
3
3bjdnwaxpar6fqztzu6mhx5d0xyrn100fc3iv75z44r9e0v7xa2dz7r3fyz3ex0n

Spanaway, Washington

 · 

30+ days ago

Coordinator $39k+
S
svjdnwzkulao5hqo7t0ifgvj8s71sf01d7dtgdstyhdixakxt6ty85zljsdyhgz2

Coral Gables, Florida

 · 

30+ days ago

Communications Dispatch Operator II$39k+
B
b6jdnwcpcemgg8el3r9winlpunj8hc038b1vkhowrzxn9gitznreodi38t7rirkp

Oklahoma City, Oklahoma

 · 

30+ days ago

Dover, Delaware

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status