Who We are Looking For
We are seeking a highly skilled and charismatic Server to join our Team. We have opportunities for Server and Lead Server. You will be helping to create a place where our teams are happy at work, a place where we collaborate and care about one another. You will be part of a team that takes ownership and care in creating and delivering a meaningful guest experience.
This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy!
What to Expect
- Consistent delivery of an approachable refined hospitality experience
- Willing to have a flexible schedule
- Always attentive to guests and team
- Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team
- Engage with guests and be able to recommend cocktails and suggest alternatives
- Take food and beverage orders, paying close attention to special requests and dietary restrictions
- Serve food, wine, cocktails and beverages
- Oversees all aspects of table service to include table side service
- Inputs all orders into the POS system accurately
- Clear and reset tables
- Demonstrate an understanding of our steps of service
- Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammates
- Perform opening and closing side work
- Responsible to monitor, restock, and replenish service item par levels, inventory and supplies
- Ensure work area is in compliance with health codes at all times
Server Lead
- Assist in explaining restaurant procedures; i.e. clocking in/out, where to store personal items, breaks and uniform standards
- Review with new team members the menu and beverage booklets
- Conduct one on one service training, mentoring and as a group when applicable
- Introduce opening and closing duties and be available to provide feedback on tasks and sign off on completion
- Explain, show and observe steps of service. Be available to answer questions
- Participate in organizing all areas of the restaurant to ensure standards are met
- Communicate any observed needs, i.e. supplies, maintenance.
- Actively participate in supporting existing and new programs, including staff participation and enthusiasm of new task implementation
- Participate in suggesting and discussing process improvements or ideas for service
- Model service standards enacting service standards at all time, for self and peers
- This role may become a key holder and the responsibilities that may accompany opening and closing the restaurant
- You must have proven experience as a Lead in a restaurant
Being Part of the Team
- You are constantly in motion
- Always smiling, even on the inside
- Adapting to changes and adjustments on the fly
- Gladly taking responsibility and not leaving it to others
- Service is a conversation not a transaction
- Not afraid to change or innovate
- Committed to learning all about the food and beverage we offer
- Comfortable with receiving feedback and brave enough to deliver it
- Living in the “We” and not always the “I or Me”
- Sometimes being in the weeds and ready to help each other clear a path
- You take responsibility and not leave it to others
- Genuine care for others
- You are kind
- You say thank you a lot during your shift
You Should Have
- Prefer one (1) or more years of serving experience in a high volume fine dining restaurant
- A valid TABC Certification and Food Handlers Certification is required and must be obtained before entering this position
- Must have an outgoing personality and hospitality driven attitude
- Must be a highly organized individual with the ability to handle numerous tasks at a time
- Must be polished, professional, friendly, dynamic and able to multitask
PHYSICAL AND WORKING ENVIRONMENT:
- Must be able to stand or walk a minimum eight-hour shift.
- Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
- Must be able to lift up to 25 pounds.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
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Last updated on Apr 6, 2022